Job summary
The post holder will be a key member of the PMO Management Team and have responsibility for supporting the delivery, design, and continuous improvement of the PMO, ensuring that resource is allocated and managed against THIS and its customers' priorities and in line with agreed programmes of work and contract schedules.
Specifically, the post holder will support the PMO Manager with the implementation of the strategic vision for the PMO, ensuring professionalisation and commercialisation are embedded as central values throughout all levels of the service.
There will be a high level of customer service experience required for this role, as well as the ability to direct managers at a strategic level.
Additionally, the post holder will be responsible for the overall management and successful delivery of a range of complex IM&T Projects and Programmes. The post holder will be required to ensure that projects are successfully and effectively delivered through the rigorous application of a standard project management approach, ensuring they are delivered to time, cost and quality criteria, which meet both internal and external customer requirements.
The post requires close working relationships with suppliers, clinicians and health professionals to ensure that the anticipated benefits of the relevant IM&T enabled solutions are fully realised.
Main duties of the job
* Deputise for PMO Manager
* Line manage members of the PMO
* Support the PMO Manager in the development of and in implementing the overall strategic vision of the PMO, including service/personnel development/improvement, professionalisation and commercialisation.
* Maintain an active senior level project/programme/consultation portfolio as appropriate.
* Manage individuals within the project team environment.
* Manage project/programme budgets.
* Produce highlight reports in a timely accurate fashion to key project stakeholders.
* Ensure project issues are appropriately maintained.
* Ensure project risks are logged and managed effectively.
* Set up appropriate project governance structures.
* Produce detailed project plans.
* Ensure effective communication paths are in place at all project levels.
* Participate in creation of Business Cases.
* Develop appropriate project scoping and associated Project Initiation Documentation (PID's).
* Ensure quality standards are met.
Job description Job responsibilities
* Understand relevant developments within the NHS and beyond, with recognition of the relationship and localised impact concerning our customers objectives and needs from within a project environment.
* Interpret customer requirements and provide advice on potential solutions. Ensure adequate scoping takes place which considers the project's transition into operational life.
* To understand and acknowledge the priorities and values of different organisations when projects cross boundaries within primary and secondary care, mental health and social care.
* Be responsible for the planning, development and maintenance of strategic direction to individual projects.
* Be accountable for the management and delivery of projects within agreed timescales and budgets.
* Work closely with service managers and clinicians to identify opportunities to improve operational productivity; and to support the development and implementation of transformation project plans.
* Propose policy or service changes in line with project requirements which impact beyond own area/responsible.
* Prepare and maintain project plans, identifying the appropriate corrective action where necessary.
* Identify, manage and maintain accurate financial information, benefits, risks and dependencies of key issues within specific work stream(s), in order to manage each project within agreed, devolved budgets.
* Be responsible for tracking and reporting project performance in terms of finance, quality and key milestones to the appropriate Programme and Project Board.
* Be responsible for escalating to the Project board when projects are failing to meet key milestones or deliver the required outcomes.
* Ensure that Projects have identified and secured (where appropriate) the people and resources required to deliver the products and that roles and responsibilities are clearly defined.
* Provide assistance in the preparation of Output Based Specifications and Business Cases as/where appropriate.
* Prepare and maintain all appropriate standard project documentation in accordance with PMO standards.
Lead on interpretation of National & Local policies on specific projects
* Drive the efficient and effective delivery of projects and manage stakeholder and customer expectations throughout the lifecycle of the project to ensure projects are delivered to agreed time, cost and quality.
* Be responsible for the day to day management of resources required for the success of the project including where necessary the recruitment, output and workloads of team members.
* Ensure that allocated projects are managed in accordance with The Health Informatics Services adopted project management methodology (currently PRINCE2/MSP).
* Act as an advocate and a clear point of reference for the project and its associated outcomes.
* Ensure that the PMO resource is utilised effectively across all projects.
* Develop and maintain effective relationships with the Senior Responsible Officer, Managing Director, Programme Manager, and other key stakeholders, ensuring clear and effective channels of communication are established and maintained.
* Develop innovative stakeholder engagement strategies to ensure accessible communications for all staff groups, to include digitally interactive methods.
* Co-ordinate seminars and update events to ensure that all users of new systems and technologies are fully aware of developments (as appropriate).
* Prepare and make formal presentations to both small and large groups for internal and external audiences.
* Where necessary influence the project board in the decision-making process and strategic direction of projects.
* Through leadership and delivery of nominated projects, drive and support business and cultural changes across services.
* Liaise with third party suppliers to ensure compliance and compatibility against local and national NHS standards.
* Ensure Projects are closed appropriately, any required handovers initiated, and ownership of future roles and responsibilities in place.
* Assist in influencing the adoption of the standard project management methodology across the organisations served by The Health Informatics Service (e.g. assisting in the delivery of project management awareness and best practice events).
* Where necessary, provide a project management consultancy role to projects not directly managed by the PMO.
* Share intelligence on the gap between current service offerings and future requirements and influence service/policy development and process change within allocated projects.
* Understand the future vision and where able, participate effectively in long term strategic IM&T planning.
* Support the senior team to plan the development of The Health Informatics Service.
* Carry out any other duties and responsibilities commensurate with the grade.
Person Specification
QUALIFICATIONS / TRAINING
Essential
* Degree Standard or equivalent knowledge acquired through experience
* Advanced Professional Project Management Qualification (e.g PRINCE Practitioner)
Desirable
* Professional Management Qualification
* Professional Programme Management Qualification
EXPERIENCE
Essential
* A substantial proven track record of Project Management; planning and implementation of multiple complex projects - gained from working in a range of organisations in an NHS setting
* A demonstrable understanding of the principles of modernisation in the NHS, including experience around service improvement and re-design, monitoring change and facilitating staff in changing their working practices
* An understanding of clinical and corporate governance and risk management systems and processes.
* Able to develop, put in place and oversee progress tracking and reporting mechanisms which mitigate and manage delivery and operational risks.
* Experience of benefits realisation.
* Budget management experience, utilising standard financial budgetary controls.
* Experience of resource management within a project management setting.
* Experience of performance management of a project.
* Experience in the use of computer software (MS Visio, MS Project and core MS suite) to monitor and report on project progress
* Experience of Programme/Portfolio Management
TRAINING
Essential
* Evidence of continuing professional development.
* Willingness to undertake professional training relating to the role.
Desirable
* Experience of Programme/Portfolio Management
SPECIAL KNOWLEDGE EXPERTISE
Essential
* Detailed understanding of relevant IM&T developments and programmes within the NHS environment and beyond.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Calderdale and Huddersfield NHS Foundation Trust
Address
Unit 13, Ainleys industrial estate,
Ainley Bottom
Elland
HX5 9JP
Employer's website
https://www.cht.nhs.uk
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