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West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow.
We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the Cassel Hospital for people with complex and severe personality disorder and our high secure services at Broadmoor Hospital.
Job overview
An exciting opportunity has arisen for an experienced and highly motivated individual to join the West London NHS Trust E-Rostering team and take on the role of E-Rostering Adviser.
We are looking to recruit a motivated, conscientious and flexible individual with a willingness to take responsibility to support the usage and implementation of Allocate E-Rostering systems across the Trust enabling managers to deliver quality rosters that are safe, cost-effective, efficient and fair.
The post holder will work closely with managers and staff (clinical and non-clinical) to support the service and in collaboration with the Medical E-Rostering coordinator, Temporary Staffing Team, ESR Team, Payroll Team and Recruitment Team.
Main duties of the job
You will:
1. Be the first point of contact for advice, guidance, support and training on all aspects of E-Rostering for Trust employees.
2. Monitor compliance, produce rosters and management reports, using the data available from the E-Rostering system to assist managers with the efficient use of resources through deployment of staff.
3. Carry out data quality assurance investigating discrepancies between the E-Rostering system and ESR and any other HR database.
4. Ensure payroll data is accurate, up to date and prepared ready for payroll to run on time.
5. Provide high-level end-user training and support for users who are new to the software.
You will need to enjoy working collaboratively with people and have excellent customer service.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
* Educated to degree level or equivalent work experience
* ECDL or equivalent
* PRINCE 2
Experience
* Experience at advanced level in working with Microsoft Applications including Excel
* Experience of working in a busy, complex environment
* Experience in engaging all levels of staff in change, supported by agreed improvement objectives
* Experience of training end users
Knowledge
* Knowledge of E-Rostering systems
* Knowledge of HR and payroll processes
* Knowledge of advanced Excel functions such as pivot tables, macros, conditional formatting
* Working knowledge of Data Protection Act and Caldicott guidelines
* Knowledge of temporary staffing processes
* Knowledge of NHSI E-Rostering Levels of Attainment
Skills
* Ability to work well in a team
* Confidence to communicate with all members of staff at all levels of the organisation
* Approachable and flexible
* Able to work on own initiative
* Organised approach, able to prioritise and manage time effectively
* Excellent communication & interpersonal skills
* Excellent problem-solving skills
* Analytical ability
As an employee of West London NHS Trust, you have a responsibility to maintain a sound understanding of, and a commitment to uphold the National Health Service values and principles set out in the NHS Constitution.
We reserve the right to close adverts prior to the closing date stated should we receive a high volume of applications.
By applying for this post you are agreeing to West London NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, you will be required to undergo pre-employment checks which can take between 4-8 weeks. After which your information will also be transferred into the national NHS Electronic Staff Records system (ESR).
Please ensure you include email addresses for your referees which MUST be at supervisory or managerial capacity covering the last 3 years of employment to date to avoid delay in the recruitment process.
West London NHS Trust is committed to safeguarding all children and vulnerable adults and expects all staff and volunteers to share this commitment.
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