Responsible for leading supply chain partners in delivering against business strategies, outcomes, and benefits, within allocated annual budget, within agreed deadlines and quality standards.Leadership and Co-ordination of Suppliers
1. Ensure IT capability required to enable Heathrow to achieve business priorities, is successfully delivered by our supply chain partners.
2. Review and agree the project delivery plan to support delivery of all aspects required to realise the defined business outcome, including all client (i.e., Heathrow) activities such as business change.
3. Ensure smooth and efficient transition after completion into business-as-usual support.
4. Create and maintain a safe working environment and care for the wellbeing of others.
5. Project Sponsor and Stakeholder engagement
6. Working with key partners to understand and define the business needs and deliver benefits and outcomes to the business.
7. Lead scope on the project and ensure scope changes follow the defined approval process.
8. Investment governance, portfolio planning and orchestration of delivery.
9. Support the creation of the business case ensuring business benefits and critical success factors are clearly identified.
10. Assist the business in creation of strategy and determine portfolio of projects to deliver the strategy.
Visibility of dependencies and opportunities across projects, mitigate risks and remove blockers.
Ensure risks to the successful delivery of the business outcomes have been identified and mitigation plans are in place.
Regulatory compliance and performance - engagement with airline customers
Plan and establish appropriate project governance including presenting at the appropriate investment decision making forums.
Commercial management
Engage and contract the appropriate supplier to carry out the works required to plan and cost the technology delivery.
Ensure all supplier work is contracted through the appropriate contract mechanisms and adhere to procurement processes and standards.
Project reporting
Ensure the supply chain provide accurate and timely reporting of project progress by compiling management information on landmark delivery, risk and issues and financials to support assurance and decision making by the governance forums.
Qualifications and Experience
Essential Requirements.
Previous experience of leading the delivery of a portfolio of multiple projects of multi-million-pound value using agile and waterfall delivery methodologies
Validated experience of delivering projects in highly complex and fast-paced environment
Validated experience of working in an outsourced model either as a client or supplier
Accountability for all aspects of project delivery including financial management and commercial negotiation.
Desirable.
11. Experience in project management processes i.e. risk management, change control, quality management, test management, etc.
12. Experience of successful engagement with senior and challenging internal and external partners
13. Experience of working either in aviation, logistics and/or regulatory environment
14. Experience of big data, cloud, and automation projects
15. Experience or exposure of working in matrix environment.
Skills
16. Communication and influencing; the ability to influence and lead competing partner expectations, proven verbal and written communication and influencing skills
17. Judgment: able to analyse information and make decisions in ambiguous or difficult situations
18. Motivation: able to self-motivate, motivate colleagues and partners, and align them to achieve programme goals
19. Accountable: conscientious, takes accountability for project outcomes and leads by example
20. Learning agility: able to work in ambiguous terrains, adapt to change quickly and can flex response accordingly. Acts as a catalyst for change.
21. Resilience: able to cope with conflicting challenges and seek appropriate support or framework. Be comfortable at challenging the norms constructively.