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Our Purpose
Working in Partnership for a happier world - our shared Purpose that guides us in everything we do and inspires 3 important principles: happier people, happier business, happier world. The John Lewis Partnership is a truly unique business, one that seeks to make a positive difference to the lives of everyone.
Duties and Responsibilities:
As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and you'll carry into your own role too.
As a Team Manager you'll be responsible for influencing, motivating and guiding a team whilst driving the shop forward. You will contribute to the overall performance of our unique brand through exceptional shop keeping and line management skills.
You'll be a proactive role model for delivering superb customer service, overseeing the shop floor, to ensure our customers get the best experience. At times you'll manage the entire day-to-day operation to optimise sales, profitability, customer satisfaction, and minimising wastage. Equally, you'll promote a culture of continuous learning and delivering an outstanding Partner experience by unlocking their full potential.
Job Requirements:
You'll ensure consistently high levels of availability and exceptional merchandising standards as well as delivering an efficient, legal, and secure store operation. You'll take responsibility for the operational activity.
Required essential experience skills and qualifications:
- Experience of supervising a team in a fast-moving, customer-focused environment.
Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.
Please consider the following when making your application:
- Please be aware that due to the nature and activities of this role, all successful candidates will have a 5 year reference check, 5 year financial probity and a DBS check carried out on them through a 3rd party registered body. For more details on DBS checks and what these entail, please visit the Government website.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.
Company
The John Lewis Partnership is the UK’s largest employee-owned business and home to our two cherished retail brands - John Lewis & Partners and Waitrose & Partners. Over the next few years, we’re looking to diversify beyond just retail into areas like Financial Services and Build to rent properties, making it an extremely exciting time to join us. We already have job opportunities aside from those in our shops, from project managers to software development, you might be surprised by what we can offer.
Our Purpose
The Partnership is on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners (employees) have a part to play. The Partnership is owned entirely in trust by our Partners meaning we’re more than employees, we share knowledge, profit and power.
By joining the Partnership you’ll be joining a unique kind of business. One that puts people before profits and looks to make a positive difference, not just to ourselves, but to the communities we serve and work with, all over the world.
Our Values and Democracy
Being a Partner, a co-owner in the Partnership, makes you so much more than just an employee. Because of this, it comes with a different set of responsibilities compared to working in other organisations.
As Partners, it’s our role to ensure that our democracy and business continues to thrive by asking the right questions and holding each and every one of us to account, including our leaders. But we do so in a way that holds true to our values, treating everyone with kindness and respect, with our own integrity and with the best intentions of the Partnership’s success at heart.
It’s a powerful, unique way of doing business, a way in which we think is for the better.
It’s YOU we’re interested in
At the John Lewis Partnership, we positively celebrate diversity & inclusion, truly embracing individuals’ contributions, regardless of their age, gender, ethnicity, disability, sexuality, social background, religion or belief.
That’s why creating an inclusive culture is, and always will be, at the heart of our business. It’s vital for our future success.
If you read deeper into the Partnership’s Purpose – Working in Partnership for a Happier World – you’ll see that it is held up by three key pillars; Happier People, Happier Business and Happier World. Without a DE&I strategy led by our Partners, our Happier People pillar wouldn’t stand, which means we also couldn’t deliver on Happier Business or World either.
You see, our happier business first starts with happier people, enjoying worthwhile and satisfying work in a supportive environment we all help to create. We treat people with fairness, courtesy and respect, and we work with others who do the same. We create an inclusive environment and celebrate diversity with our Partners, customers and the communities we serve.
As an employer committed to accessibility and disability inclusion, we are committed to treating all our job applicants fairly and without prejudice. We continuously ensure our recruitment process supports individuals with any disability, whether mental or physical, and actively encourage candidates to contact us before applying to discuss what reasonable adjustments can be made to support them.
We will do as much as we can to support you with completing your application.
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