We Make Morrisons…
From a Bradford market stall to the UK’s fourth largest supermarket, we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery, and uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.
We’re looking for an Operations Manager to join our team. Our Operations Managers play a key role in helping our business to grow and succeed. It’s their job to ensure that the store operations are running smoothly, ensuring Morrisons is a better place for our customers to shop and our colleagues to work.
Deputising for the Store Manager, it’s really important our Operations Managers create an inclusive environment for all managers and colleagues, where everyone feels valued. Ensuring they role model great leadership skills, they also oversee all aspects of the store including achievement of all operational KPI targets, driving high store standards, excellent safe and legal compliance, and ensuring our managers are highly capable and motivated in order to create a high performing and engaged team.
As the Operations Manager, your responsibilities include:
* Being accountable for the end-to-end process of all operations within the store, ensuring appropriate resources to deliver routines to the highest standard.
* Continually identifying, developing, and mentoring talent across the store and wider region that creates a pipeline of successors.
* Continuously building the capability of the Management team through stretching their accountability and creating a plan for development areas.
* Working in partnership with the People Manager to embed a culture of being comfortable with change across the store and supporting Managers to do the same.
* Being an expert in safe and legal compliance, ensuring all departments and colleagues adhere to food safety laws.
* Supporting Managers with forward-thinking action plans for their departments to increase performance.
* Contributing to the development of the annual Store plan by having a commercial mindset to identify opportunities which will maximize performance.
* Using freedom within the framework to develop local ideas to exceed sales targets and drive performance while motivating colleagues.
* Building relationships with all key stakeholders to involve the right people in delivering continuous improvements that benefit the customer.
* Leading by example to deliver exceptional standards and performance across the store while focusing on what matters most for customers.
* Overseeing all processes in-store that affect the availability of products for our customers while building the capability of the Management team to provide feedback to the respective business areas to continuously improve customer experience.
* Making time to understand from customers directly how we can improve our daily offer and building their feedback into improvement plans, working with central teams to provide insight and opportunity to continually improve the service we offer.
How do we say thank you?
You will play a vital role in our business and have a huge impact on our success. Not only will you receive excellent training, support, and continued development, but we will also offer a competitive salary and superb benefits package.
Want more?
Our benefits package includes a generous bonus, an attractive pension scheme, private healthcare, and a colleague discount that we encourage you to share with your friends and family. We also offer a range of family-friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.
No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens, to get a real taste of life at Morrisons.
About You
Our Operations Managers must have previous experience in the retail industry. Experience of managing a large customer-facing and high turnover operation (over £150k per week) is essential.
You also need to have:
* Strong leadership skills with the capacity to listen and respond.
* The ability to influence, listen, and understand the external perspective to inspire and think broadly about new ways of doing things.
* Strong coaching skills. You must be able to give feedback to ensure common ways of working.
* A passion for driving talent and creating a successful team culture.
* The ability to resolve challenges and build trust between the full store team.
* Set clear objectives that link directly to each department that are aligned with Morrisons priorities.
* The power to create a culture that fosters and values collaboration.
We are an equal opportunities employer and welcome applications from all sections of the community.
About The Company
Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else.
At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service, and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout, our friendly team loves going above and beyond to bring our customers what they want.
Job Types: Full-time, Permanent
Pay: £28,000.00-£45,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Private medical insurance
* Store discount
Work Location: In person
Reference ID: Ops M -Penrith Becky Carrick/Ross/Al
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