Direct message the job poster from Dreamtek
VP of Talent Acquisition at TeamPeople | Building Dynamic Media Teams
Primary Function
We are seeking a Production & Account Manager to join our UK based team in a remote/hybrid working capacity. This individual will have a good understanding of the Broadcast & Production industry and will be a well-connected and organized Production Manager. They will be the first point of contact dedicated to a chosen set of clients and will be responsible for all aspects of their Account Management and Production needs, including owning and coordinating all on-site and remote productions, freelance and project-based hiring, onboarding and crew booking, freelance referral management, as well as kit and crew production resourcing for global video production and events. This role requires urgency and a genuine interest in connecting people with work they love.
This role will support creative services and video production clients, assess needs for talent, kit and resources, schedule and fulfill project requests, and develop relationships with clients, prospective clients, and talent in a fast-paced environment. There will also be administrative tasks and collaboration with the wider team on account development. This role reports to the Dreamtek Accounts & Solutions Director.
Duties & Responsibilities
* Identify, develop, and maintain relationships with corporate brands and creative agency clients, and a variety of creative and technical talent worldwide.
* Facilitate client discovery meetings to develop budgets, proposals, and scopes of production and event work.
* Coordinate remote and onsite productions and produce smaller scale projects.
* Schedule and hire crew, build production teams, manage location requirements, facilitate payments, and communicate changing production needs.
* Work closely with accounts and operations management to ensure all talent agreements and required documentation are complete for accurate payments.
* Deliver accurate contracts, budgets, quotes, agreements, NDAs, booking confirmations, and other documents pertaining to client relationships and talent representation.
* Maintain awareness of global, domestic, regional, and seasonal impacts to talent populations.
* Be an ambassador to the freelance community to match talent with gigs and foster customer service commitment.
* Organize special projects, attend business development meetings and presentations, and participate in external company initiatives and marketing efforts.
* Assist Producers with portions of projects including sourcing and vetting talent, preparing documents for client review, and data entry.
* Continuously understand specific account needs and grow a pool of new talent across EMEA, APAC & NAM Markets.
* Interface internally with Production teams, TekOps, Accounting, Human Resources & Recruiting.
* Recruit & interview new applicants and freelance resources for the talent database; participate in domestic and international recruiting efforts for creative & technical personnel.
* Work proactively, creatively, and professionally to provide the highest level of client service possible.
* Attend business development meetings and presentations within your account base.
* Manage the freelance registration, onboarding & IR35 check process.
* Other duties as assigned.
Skills & Qualifications
* Ability to prioritize tasks, accurately schedule across time zones, and maintain urgency for time-sensitive projects.
* Immediate responsiveness to client requests; perform well under pressure.
* Entrepreneurial spirit, positive attitude, and willingness to help.
* Passion for business development, account development/mapping, networking, and building connections.
* Effective communication face-to-face, on the phone, via email, and video.
* Demonstrated professional, proactive, and friendly verbal and written communication skills.
* In-depth knowledge of various creative, technical, and production roles.
* Able to mediate and resolve challenging production situations.
* Ability to interface effectively with a variety of people including team personnel, clients, and vendors.
* Maintain professionalism and confidentiality.
* Excellent organizational and multitasking skills.
* Inquisitive nature and desire to learn more.
* Proficiency with Google Worksuite; able to create forms, tables, charts, and formulas.
* Accurate typing ability and quick to learn new software systems; familiarity with social media platforms and Salesforce a plus.
* Ability to travel as needed (less than 5%).
Education & Experience
* Bachelor’s degree in a related field preferred.
* 2+ years’ experience as Office Assistant, Production Assistant, or Production Coordinator.
* Human Resources, payroll, staffing, crewing experience helpful, but not required.
* Experience using ATS or CRM systems highly preferred.
* Strong understanding of skills associated with AV, Production & Post Production freelancers.
* Good awareness of technologies associated with each technical skill set in AV & Production preferred.
* Good understanding of GSuite tools.
* Ability to work as part of a team and use initiative.
* Willingness to continually update and improve knowledge and skills.
* Adaptable, flexible, and willing to learn.
* Strong desire to learn new technologies and solutions.
* Effective communication and cooperative work with internal staff and external clients.
* Ability to work with tight deadlines.
* Organized approach to managing time, workflow, and talent processes.
* Ability to work under pressure and resolve issues diplomatically and calmly.
Seniority level
Associate
Employment type
Full-time
Job function
Project Management and Production
Industries
Staffing and Recruiting
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