Who are Diligenta? Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role: This position is part of the Cash Management Team for the Life & Pensions business. The team handles all money transactions, ensuring they are processed correctly and on time, meeting regulatory and client requirements. Additionally, the main tasks include processing payments, receipts, and distributions, and fixing any errors or discrepancies in financial records. This is crucial for accurate financial reporting and meeting regulatory requirements. Benefits: 31 days including Bank Holidays Eligibility for an annual discretionary bonus scheme Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services) Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods. Cycle to Work Scheme & Interest free Season Ticket loans. A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing. A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits. What you'll be doing? Key all incoming monies into BaNCS within agreed SLAs and in line with regulatory and Client requirements. Process all outgoing manual payments (CHAPS & Foreign Transfers) to our longstanding customers with accuracy ensuring appropriate sign-off has been obtained. Ensure all automated payments are approved with correct dates and information that matches system reports by checking correct dates are keyed for Direct Debit collections and outgoing BACS payments. Perform daily bank reconciliations to ensure their accuracy and demonstrating an effective level of control, within agreed SLAs and in line with Client Standards. Identify, investigate and resolve any failed and rejected payments, bounced and out of date cheques, stopped and reissued cheques, as well as perform payment-tracing activities. Provide payment or receipt-related reports and information to customers/Client within agreed timescales. Prepare and input manual journals where required. Perform any adhoc administrative tasks to a high standard, within agreed timescales. Ensure all tasks and activities performed adhere to the Consumer Duty regulations. What we're looking for? Have a background in Banking, Payments, Cash Management or Finance Have strong attention to detail Are able to work effectively under pressure and manage to tight deadlines Computer literate in MS Excel and Word skills and appetite to learn and effectively navigate multiple computer systems and other technologies. If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know. Ready to take the next step in your career? Apply today and become part of our innovative team