Membership Executive
Location: Hadley Wood, London
Salary: £35,000 plus Bonus and excellent benefits
Are you passionate about pets and excited to help redefine the veterinary experience?
If you love Animals we would love to hear from you!
We are looking for a Membership Executive to join a dynamic team at an innovative veterinary clinic in Chiswick. This is a full-time role, working 40 hours per week, where youll have the opportunity to engage with pet owners, support the growth of our client's membership model and help create a seamless, joyful experience for both pets and their owners.
What Youll Be Doing as a Membership Executive:
1. Develop creative ways to attract new members within your local 2-mile area think events, community outreach and even chatting with pet owners at the park
2. Manage a waiting list of prospective members, engaging them via phone and email, offering clinic tours and answering any questions
3. Organise and run tours and open days at the clinic, then follow up to convert visitors into happy members
4. Take ownership of the clinics membership sales, from core membership plans to additional services
5. Serve as the trusted point of contact for members, ensuring their journey with us is smooth and enjoyable
6. Play a key role in maintaining high customer retention ...