Locations: Field Based - Shetland (ZE), Orkney (KW), Lewis and Harris (HS), Oban (PA), Falkirk (FK), Aberdeen (AB), Edinburgh (EH), Motherwell (ML), Newport (NP), Southampton (SO), Hereford (HR), North London (N), West Central London (WC), North/Northwest Wales (LL), York (YO), Inverness (IV), Bath (BA), Blackpool/Lancashire (FY), Perth (PH), Leicester (DE, NG & LE)
Salary banding: £35,950
Experience: Fully Qualified Smart Energy Engineer
Working pattern: Full-Time
Reporting to: Smart Team Manager
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
This role in 3 words: Customer Centric, Specialist, Rewarding
Top 3 qualities for this role: Communication, Safety Originated / Technical, Resilience
About OVO:
At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. We need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences, and backgrounds to join us.
Role Overview:
We’re offering an exciting opportunity to join OVO as a qualified Smart Energy Engineer. In this role, you’ll be working at customers' homes delivering a service we can be proud of and helping us achieve our mission of driving progress towards net zero carbon living.
Key Responsibilities:
* Support our customers and OVO onto the path of Zero Carbon by providing excellent customer service and carrying out smart installations.
* Engage with customers on the benefits of smart meters and assist them in monitoring and reducing their energy consumption.
* Ensure the right materials are stocked in your van and maintain proactive communication with customers prior to visits.
* Adapt working methods for installing smart metering systems in various customer environments, ensuring safety standards are met.
* Collaborate with peers and colleagues to meet customer needs effectively.
* Carry out risk assessments to ensure the safety of yourself, customers, and their property.
Your Key Outcomes:
* Deliver the highest possible level of customer satisfaction, acting as a brand ambassador for OVO.
* Take ownership of your work and drive positive outcomes.
* Continuously develop your skills and knowledge through support and coaching.
Minimum Requirements:
* Hold a CCN1/CMA1 & MET1 or Level 2 Smart Meter Diploma.
* Minimum of 6 months experience as a Smart Energy Engineer / Dual Fuel Meter installer.
* Current full manual driving license (with up to 6 points) valid in the UK.
* Strong desire to learn and adapt to new ways of working.
* Ability to communicate clearly and effectively with customers.
* Great multitasking skills and time management.
Benefits:
You’ll be eligible for an on-target bonus of 15%. We also offer a range of green benefits, including:
* 34 days of holiday (including bank holidays).
* Healthcare cash plan or private medical insurance.
* Gym membership and travel insurance.
* Up to £400 towards any OVO Energy plan.
* Cycle to work scheme and public transport season ticket loans.
Inclusivity at OVO:
We are committed to creating an inclusive working culture where people from all backgrounds can belong and succeed. We welcome applications from all parts of the community.
Application Process:
If you meet most of our requirements but not every single one, we still encourage you to apply. If you have any additional requirements, please let us know on the application form.
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