Are you a customer-focused professional with a passion for technical products and problem-solving? Do you have a background in joinery or carpentry and enjoy helping customers find the right solutions? If so, this could be the perfect opportunity for you!
We are recruiting on behalf of a well-established manufacturer, supplying a loyal trade customer base. As the company continues to grow, they are looking for a Sales & Technical Support Coordinator to be the first point of contact for customers, providing expert guidance and exceptional service.
Why Join This Team?
? Varied Role - A great mix of customer service, technical support, and admin duties? Friendly, Supportive Team - Work in a small, close-knit office next to the factory? Stable & Established Business - Join a company with a strong reputation and long-term staff
Your Role:
?? Customer & Sales Support
• Handling a wide range of customer queries about products & services• Managing incoming calls & emails professionally and efficiently• Assisting with technical queries and advising customers on product options• Processing payments & invoices
?? Administrative Tasks
• Managing appointments, meetings & schedules• Handling incoming & outgoing mail/packages• Ensuring smooth day-to-day operations in the office
?? Technical Learning & Development
• Gaining in-depth knowledge of the company’s products & manufactu...