Do you have a passion for customer service and are looking for a new role? RME Consultants are delighted to be working with this rapidly growing client based in Witney, who is looking for a forward-thinking individual to join their team as a Customer Service Administrator.
Role: Customer Service Administrator
Salary: £25,000 - £27,000 per annum
Contract: Permanent, Full time (Monday to Friday office hours)
Location: Witney, Oxfordshire
Main Duties for Customer Service Administrator:
* Maintaining emails and responding efficiently and professionally
* Making sure queries reach the relevant team as quickly and efficiently as possible
* Making cost effective decisions on authorised work
* Raising Purchase Orders
* Updating clients on all actions taking
* Liaising with all parties to ensure a satisfied outcome
* Updating weekly reports
* Ensuring telephones are answered quickly
* Handling client requirements in the correct manner
* Adherence and achieving specific targets
* Performing other duties as assigned
Experience required for Customer Service Administrator:
* The successful candidate will have organisational and administrative skills, excellent customer service skills and be proficient in Word, Excel and Outlook.
* This office is a fast - paced work environment that requires people who are highly organised and capable of working with high volumes of work
Please contact Georgia on (phone number removed) for more information.
Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, religion, colour, age, disability or sexual orientation.
Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
COMG