About Police Now Our mission is to transform communities, reduce crime and anti-social behaviour, and increase the public s confidence in the police service by recruiting, developing and inspiring outstanding and diverse leaders in society and on the policing frontline. We are working towards a day when every community, whatever the socio-economic background of its residents, can thrive without being fearful of crime. We are looking for talented, committed and mission-aligned individuals who will drive us towards achieving our ambitions. Police Now recruits and trains graduates and career changers with leadership potential to become inspirational police officers and outstanding crime fighters on our National Graduate Leadership Programme and our National Detective Programme. Beyond these programmes, our officers may join our Frontline Leadership Programme and be further developed giving them the best possible chance to progress through the policing ranks and have a lifelong connection with us. Our 115-strong not-for-profit organisation aims to create systemic change. We need highly capable impactful staff to support the recruitment and development of our officers and to cultivate strong relationships with partner forces and the wider sector. The purpose of your role Police Now is seeking an Operations Coordinator to work as part of the National Detective Programme (NDP) in the Programmes Team. This role will include taking on responsibility for elements of the end-to-end Project Management and operational delivery of Police Now s National Detective Programme. Along with members of the wider programmes team, this role will focus on academy delivery as well as having responsibility for delivering elements of the two-year programme, providing general programme and administration support. This role will provide the unique opportunity to be involved in further development of our programmes on a national scale, ensuring that they genuinely deliver the highest quality of leadership progression and enable participants to have a real impact in our communities. Core to success in the role will be the ability to work in a busy event delivery environment, maintaining high levels of attention to detail and demonstrating the ability to complete tasks efficiently and thoroughly. Key responsibilities Take ownership and effectively deliver, numerous work strands, workstreams and tasks against project deadlines for the Police Now s NDP to the highest standard. Take ownership of elements of academy and programme administration e.g. Managing participant data and keeping Salesforce up to date. Produce high quality data on programme and participant performance for the Head of NDP and Operations Managers as required. Work closely with the programmes team on with the management and administration of internal and external communication channels, including both syndicate lead and participant communications, Police Now online platforms and staff communications. Take responsibility for tracking the NDP budget, processing invoices, credit card reconciliation and expenses. Make all travel and on/offsite accommodation arrangements for participants and Syndicate Leads (seconded police officers) as required. Manage the sourcing, delivery and distribution of necessary equipment and resources e.g. preparing printed materials, participant uniform delivery, academy resources. Provide administrative support to the NDP team, including but not limited to managing the inboxes, preparing documentation, record keeping, booking and taking minutes for meetings as required. Assist with work strands and tasks related to programme events which fall within the contracted period Impact Events, Module Launch Days and Graduations these occasionally require travel and staying on site for 1 night. Attend the NDP Academy and support the academy team on site (approx. 9 weeks residential academy, across 4 months). Travel costs, hotel style accommodation and all meals are provided when on site. Please note, you may, on occasions, be required to undertake additional or other duties within the context of this job description and according to the needs of the organisation. Key Requirements Recent experience of supporting complex projects or events. Strong organisation, prioritisation and administrative skills with outstanding attention to detail and the ability to work independently. Excellent written and oral communication skills. Excellent interpersonal skills with the ability to build and maintain positive relationships with senior stakeholders both internal and external. Great problem-solving skills and the ability to foresee, manage and mitigate risk. Excellent IT skills, preferably with an advanced knowledge of Microsoft Word and Excel. A positive can-do attitude and flexibility, being able to work comfortably within challenging timescales, shifting priorities and managing ambiguity. Lots of energy and enthusiasm, to see you through when activity spikes at various points during the year. Willingness to travel within England and Wales and to work occasional weekends and evenings as required for the successful delivery of the Programmes. Willingness to be away from home during the delivery phases of residential academy training and/or events (approx. 9 weeks of residential academy, across 4 months) Willingness to forego holidays during Academy time where necessary in favour of annual leave at other times of the year. What you'll get from us A bright, airy and modern office in Zone 1. Competitive salary of 29,000 - 32,000, per annum, pro rata (dependent on experience and inclusive of London weighting). Flexible working. 27 days holiday each year, plus bank holidays. A range of hospitality discounts. Sanctus coaching (private mental health coaching for the workplace). Access to the Vitality programme which includes healthcare benefits, an Employee Assistance Programme and discounts. Training opportunities for personal development. Participation in a pension scheme (with 6% employer contributions and 2% employee contributions). Please note The closing date for this role is 9am on Friday 28th February. This is a fixed-term contract for 6months (with potential to extend). Please note this role is London based with requirements to travel to our London office approximately 2-3 days per week. It will also be required to spend time away from home for delivery periods, including extensive periods on residential training during Academy. This will be a approximately for 9 weeks across a four month period. Applications will be screened as they are received and invited to interview accordingly. Police Now reserves the right to close the advert prior to the advertised date, early applications are therefore encouraged. We strongly encourage candidates to look through our Leadership Principles included in the job pack as these underpin our culture and values, and feature heavily in our recruitment process. This job description is issued as a guideline. It is not exhaustive, and we would be pleased to discuss any constructive comments you may have. Due to the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasions, be required to undertake additional or other duties within the context of this job description and according to the needs of the organisation. Please note that some roles within Police Now require certain levels of National Security Vetting or screening in order to effectively work with our partners. Therefore, we may ask you to complete this if you are successful.