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At The Coin Cabinet (TCC), we are passionate about preserving and promoting the art and history of numismatics. Specialising in British, Modern, World, and Ancient coin auctions, we have built a reputation for excellence, transparency, and innovation. In the last six months, our auctions and imagery have been featured in national newspapers, highlighting the historical significance of the coins we have sold.
As the UK’s fastest-growing numismatic auction house, we are committed to fostering a collaborative and supportive work environment where every team member has the opportunity to contribute, learn, and thrive. Joining TCC means becoming part of a dynamic and close-knit team that values precision, efficiency, and a shared passion for history and culture.
Role Overview
We are looking for a motivated and detail-oriented Dispatch Administrator to oversee the client order fulfilment process, ensuring all auction items are handled, packed, and shipped with the highest level of care and efficiency.
The ideal candidate will have strong organisational skills, attention to detail, and a commitment to delivering an exceptional client experience. The role will involve close collaboration with our client services and operations team to ensure smooth dispatch operations.
Key Responsibilities
* Oversee the administration and shipping of client purchases, ensuring accuracy and efficiency.
* Prepare international and domestic shipments, handling all necessary paperwork for import and export and other documentation.
* Carefully handle, package, and dispatch valuable numismatic items to ensure their safe arrival.
* Liaise directly with couriers to coordinate shipments, track deliveries, and resolve any issues.
* Assist clients with shipping-related inquiries, maintaining excellent customer service.
* Ensure compliance with shipping regulations, customs requirements, and internal processes.
* Work closely with the client manager to meet specific client requests and uphold service standards.
While not essential, the following skills and experiences would be highly beneficial:
* Customer service experience in a client-facing role.
* Familiarity with DHL or similar courier services, including their shipping processes.
* Previous experience in an auction house, logistics, or dispatch-related role.
* Strong attention to detail and ability to multitask in a fast-paced environment.
* Any experience directly applicable to auction operations will also be considered a plus.
What We Offer
* Full training and ongoing support from our experienced team.
* A collaborative and friendly work environment, with frequent staff social events.
* Opportunities for professional development and career progression.
* The chance to work with rare and historically significant items.
* Starting salary of £25,000 - £30,000, commensurate with experience.
Equal Opportunity Employer
The Coin Cabinet is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and welcome applications from all backgrounds, regardless of race, ethnicity, gender, religion, sexual orientation, disability, or age.
Apply Now!
If you are looking for a dynamic and hands-on role in a growing, fast-paced company, where you can make a meaningful impact while developing your career, we’d love to hear from you!
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Information Technology
* Retail
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