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Job Description
About the job
Employment Type: Full Time
Working Hours: Monday to Friday: 35 hours
Annual Base Salary Range: Competitive (depending on experience)
Experience Required: 1-3 years in the Education Consulting Industry
Location: Manchester - In person
NOTE: Applicants must have the right to work in the UK. We are unable to sponsor or take over sponsorship of an employment Visa.
ABOUT UAPP
At UAPP, we are dedicated to making the process of applying to universities in the UK easier for students worldwide and streamlining the recruitment process for universities. Our Edtech platform is designed to provide students with the resources and support they need to embark on their higher education journey and help universities engage with prospective students seamlessly.
We are expanding our footprint across the UK and Europe and are currently recruiting a Student Recruitment Team Leader to join our team in Manchester.
ROLE RESPONSIBILITIES
As a Student Recruitment Team Leader at UAPP, you will oversee a team of Student Recruitment Advisors, ensuring that our high standards of student guidance are maintained. Your role will include mentoring, training, and supporting your team while also engaging in recruitment activities. You’ll play a pivotal part in achieving team targets and reporting to the Senior Stakeholders.
Your responsibilities will include:
* Leading and managing a team of advisors to ensure student recruitment goals are met.
* Training and mentoring advisors, providing them with resources to enhance performance.
* Conducting meaningful 1-2-1 sessions on call quality, customer outcomes and performance KPIs.
* Ensuring you and your team stay updated on UK university programs, entry criteria, and industry trends.
* Tracking enquiries, applications, admissions data, and managing student recruitment pipelines.
* Utilising various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
* Maintaining ongoing communication with prospective students to keep them engaged and informed throughout the admissions process.
* Assisting advisors with providing personalised guidance to students on university options and admission requirements.
* Being part of conversations to brainstorm strategies to improve student conversion rates from initial contact through to enrolment.
* Representing UAPP at events and workshops.
* Supporting social media initiatives by promoting UAPP across various platforms and helping to develop new content.
* Solving problems and resolving conflicts.
* Reporting and presenting progress to the Sales Manager in London and Manchester.
REQUIREMENTS
We are seeking candidates with the following:
* Right to work in the UK
* Bachelor's degree or equivalent in a relevant field
* 1-3 years of proven experience in education consulting or student recruitment
* Strong leadership, mentoring, and team management skills
* In-depth knowledge of UK universities, courses, and admission processes
* Excellent communication, interpersonal, and problem-solving skills
* High attention to details
* A results-driven and customer-focused mindset
BENEFITS
Apart from competitive pay and growth opportunity, UAPP provides the following benefits to its employees:
* Uncapped Commission
* Performance bonus schemes
* Weekly Events and upskilling sessions
* Company events
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