Spire Liverpool Hospital is currently looking to recruit for an Administrator to work in the Business office on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact. Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health. Contract type: Permanent, Full time Working hours: Monday to Friday 9 am to 5 pm As Business Administrator you will ensure the provision and maintenance of an efficient hospital charging service within the hospital and undertake basic financial processes in accordance with procedures as required. Responsibilities (not limited to): To ensure all billing is actioned promptly and accurately in line with Spire procedure identifying billing problems, placing billing alerts, suspending and clearing as required To follow up on billing queries liaising with Central Finance as required To establish and maintain excellent working relationships with internal and external stakeholders Always practice and maintain a high standard of confidentiality and exercise absolute discretion in the use of all patient/consultant/staff information Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies To call off daily and monthly reports and action them accordingly to specified work instructions What do you need to have? Good standard of secondary education with demonstrable literacy and numeracy skills Able to process financial and administrative transactions in an accurate and methodical way Excellent interpersonal and communication skills. Ability to build and maintain effective working relationships, both internally and externally Strong focus on delivering and meeting customer expectations Confident telephone manner with the ability to communicate with a wide range of customers at all levels Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Free DBS Free car park Free Uniform Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee’s well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For us, its more than just treating patients; its about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.