Role Overview
As a Retail Optical Assistant at Selectspecs, your role is to provide outstanding customer service by assisting customers in finding eyewear that suits their vision and style needs. Key responsibilities include:
* Assisting customers with frame selection, fittings, adjustments, and repairs.
* Conducting pre-screening eye examinations.
* Managing administrative tasks such as scheduling appointments, handling certain phone queries, and processing payments.
* Ensuring customers leave with eyewear that fits comfortably and meets their requirements.
We may be able to offer this role to tailor working hours to suit you, such as accommodating school runs or compressed working weeks.
About Us
Selectspecs is a high-standard optical practice with cutting-edge equipment, extensive screening services, and an impressive range of designer frames and lens products. We are dedicated to providing exceptional customer experiences and fostering a collaborative and professional team environment.
The Ideal Candidate
* Excellent communication skills and a customer-focused approach.
* A willingness to learn and develop industry knowledge.
* Attention to detail and working effectively as part of a team.
* Confidence and resilience to handle a fast-paced retail environment with empathy and enthusiasm.
Key Responsibilities
* Build and apply knowledge of optical products and services, including frames, lenses, and contact lenses.
* Promote products and services to customers.
* Maintain the store’s visual appeal through organisation and stock management.
Requirements
* A passion for customer service and a professional attitude.
* The ability to handle pressure and challenging situations with confidence.
* A proactive mindset and eagerness to contribute to a productive team.
What We Offer
* Full training to support your growth and understanding of optical products and services.
* An opportunity to be part of a hard-working, customer-focused team.
Join us as an Optical Assistant, where your contributions will help enhance the vision health of our community while developing your skills in a supportive environment.
Job Types: Part-time, Fixed term contract
Pay: £8,320.00-£10,158.72 per year
Expected hours: 16 per week
Additional pay:
* Bonus scheme
Benefits:
* Employee discount
* Store discount
Schedule:
* Monday to Friday
Work Location: In person
Application deadline: 28/02/2025
Reference ID: PT(Tue/Thurs)
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