IFA Administrator / Relationship Manager
We are currently recruiting for an IFA Administrator / Relationship Manager on behalf of a prestigious family office based in central London. This is an exceptional opportunity to join a world-leading organisation renowned for managing over $100 billion in assets for families worldwide. With offices just a short walk from Charing Cross and the West End, the company offers an inspiring and professional working environment.
Role Overview: This role involves working closely with senior advisers to provide seamless support across the client relationship lifecycle. You will be instrumental in managing day-to-day interactions, delivering a high standard of service, and supporting clients with average assets exceeding £1 million.
Key Responsibilities:
* Client Relationship Management: Build and maintain strong relationships, attend meetings, and handle client queries.
* Advice Support: Prepare annual review packs, contribute to simplified advice processes, and oversee implementation of solutions.
* Onboarding and Administration: Assist with onboarding new clients, manage CRM systems, and coordinate with internal and external teams.
* Project Coordination: Drive the progress of client-related actions, ensuring timely delivery of advice and services.
Qualifications and Experience:
* Minimum 4 years of client relationship experience in financial services, ideally within private wealth planning or management.
* Degree-level education or equivalent.
* Knowledge of investments and financial planning products, with a willingness to pursue further qualifications if needed.
* Proven ability to handle complex situations and provide solutions effectively.
Skills and Competencies:
* Strong organisational and multitasking abilities.
* Confidence in engaging with senior professionals and high-net-worth clients.
* Excellent communication skills, both written and verbal.
* Attention to detail and a strong numeracy foundation.
* A team player mindset, with eagerness to learn and grow.
What’s on Offer:
* Salary: £35,000 to £45,000 (dependent on experience)
Benefits:
* Annual discretionary bonus
* Pension
* Private medical insurance
* Income protection
* Season ticket loan
* Death in service cover
* Employee assistance program
* Subsidized gym membership
* Cycle to work scheme
* Hybrid working
This role represents a unique opportunity to be part of a world-class organisation, working with high-calibre professionals and supporting ultra-high-net-worth clients.