Reference 88793
Lead Worker – Floating Support Services
Telford, Shropshire
£12.15 per hour FTE £23692.50 per annum
Various up to 37.5 hours per week
Must have full clean driving licence and access to veichle
About the role
As a Lead Worker, you will provide early, targeted, and flexible support to individuals and families across Telford and Wrekin. You will work with young people aged 16-54 and older individuals aged 55+, supporting them to maintain their tenancies, achieve financial independence, and improve their health and well-being. This role focuses on homelessness prevention, tenancy sustainment, and promoting independent living.
Key Responsibilities:
1. Conduct comprehensive assessments of customers' housing, financial, health, and social support needs.
2. Develop personalised, outcome-focused support plans tailored to individual strengths and goals.
3. Collaborate with multi-agency partners to deliver coordinated and holistic support services.
4. Provide practical assistance with budgeting, debt management, and accessing welfare benefits.
5. Support customers in connecting with community services, reducing isolation, and fostering social inclusion.
6. Uphold safeguarding standards, ensuring the health and safety of vulnerable indiv...