We require an Engineering Manager (MOD) to join our team in Aldershot. The main job purpose is:
* To lead the MoD Engineering team within the Private Networks business, fully accountable for H&S, technical development of engineers, technical delivery excellence, and supporting the sales team to identify the correct technical solution.
* To operate as a member of the Private Networks senior leadership team, building strong working relationships with your peers and driving positive change across the business.
* To work closely with the Operations Manager (MoD) to ensure sufficient available and suitably skilled resource whilst maximising utilisation.
* To work closely with the Sales Leaders to support key account planning, broadening and deepening customer relationships and ensuring high quality delivery.
Your New Job
Principal Accountabilities:
* Ensure the Engineering Team operates at the highest standards of Health & Safety.
* Drive MoD Business growth and profitability, ensuring sufficient skilled, trained, and competent resource is available to meet demand.
* Ensure customer satisfaction through technical delivery excellence throughout the project delivery.
* Ensure compliance with Ipsum processes and drive continuous improvement.
* Manage resources effectively to maximise utilisation.
* Ensure lessons learnt & best practices are embedded in the engineering delivery process and culture, raising competitiveness and profitability.
* Lead, develop, and motivate the Engineering Team to ensure talent retention, personal development, and high level of engagement.
* Be recognised as an active ambassador of Ipsum.
Required Qualifications & Professional Membership(s):
* Relevant Engineering Qualification (ONC/HNC or equivalent)
* Recognised Safety qualification (IOSH/NEBOSH or equivalent)
Knowledge & Experience:
* Direct leadership experience in a technical engineering environment.
* Knowledge and experience of driving H&S culture, compliance, and safe systems of work.
* Experience working in a fast-paced customer-facing environment.
* Knowledge and experience in providing technical advice/technical problem solving to field-based engineers.
* Experience of leading, managing, and developing a team of people.
Skills & Personal Qualities:
* Strong Technical knowledge in the HV & LV Industry.
* The ability to motivate and engage a team.
* Strong decision-making capability and implementation skills.
* High level of resilience.
* Integrity.
* Critical thinking and problem solving.
* Flexibility.
* Team Player.
Safety: Uncompromising in our commitment to drive outstanding health, safety, and environmental performance.
When undertaking their role, our employees commit to:
* Demonstrate high standards and drive a positive safety culture of mutual trust, openness, and confidence.
* Ensure their teams have the knowledge, equipment, and training to undertake their work safely.
* Communicate health and safety matters to their teams and implement health and safety action plans.
* Act effectively and speedily to any reports of risks or hazards that have the potential to cause harm.
* Report any accidents, near misses, and incidents in a timely manner and ensure a timely investigation process.
* Actively promote safe working behaviours and safe thinking in all work activities.
* Ensure compliance with all relevant safety standards, rules, and procedures.
* Coach and develop their team members to improve safety.
Service: We are committed to delivering outstanding customer service every job, every day.
Customer Focus:
* Championing ‘The Ipsum Way’ Guiding Principles.
* Always do the right thing and never compromise on safety.
* Always take ownership and have real pride in what you do.
* Never ignore a problem – if we get it wrong, we will always fix it.
* Always clarify and never make assumptions.
* Always keep everyone informed at all times.
* Always check with the customer that the job has gone well.
* Above all else, make sure the customer knows and feels you are entirely trustworthy, knowledgeable, and really care.
Your New Company
The UK’s utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum, our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks. We are looking for someone passionate about the industry and supporting our teams in delivering essential services 24/7/365, making a real difference to local people and communities.
At Ipsum, we are committed to supporting and developing our people to achieve their full potential. As a fast-growing and ambitious business, we offer opportunities to acquire a wide range of skills and gain broad and varied experience to help you progress in your career. Our investment in our people enhances our expertise and flexibility, enabling us to deliver the highest standard of service to our customers.
We value our people and offer a comprehensive range of employee benefits, including:
* Career Development: Professional qualifications and accreditation.
* Employee Assistance Programme with mental health support and access to counselling.
* Access to 24/7 virtual GP.
* Occupational Health support.
* Tax-Efficient Benefits via Salary Exchange (Salary Sacrifice).
* Cycle to Work.
* Employee Discount Scheme: Discounts on hundreds of retailers, including supermarkets, mobile phone/broadband providers, gym memberships, and more.
* Social Committees: Established local social committees with a calendar of regular social events.
* Life Assurance Cover.
* Flexible Working.
* Long Service Awards.
* Volunteer Opportunities: Opportunities to volunteer and make a difference through local community projects and initiatives.
Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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Recruitment Agencies - Ipsum does not accept 3rd party candidate applications from Recruitment Agencies and as such does not recognise any speculative CVs or T&Cs that are sent to any Ipsum employee.
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