CNC Service Engineer (Mechanical)
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Are you an experienced Service Engineer with a strong background in the machine tool industry? Would you like to work in a very well-established manufacturing company who are market leaders? If so, this may be the opportunity for you.
Responsibilities of the Service Engineer are as follows:
Servicing and maintaining our ranges of Machine Tool products.
Attending faults, diagnosing problems, and rectifying machines. Replacing parts, as necessary.
Liaising with Technical support, Service Management and Customer Services.
Undertaking planned maintenance of machines.
Identifying parts required and order via Service/Spares department
Explaining machine faults, findings and repairs undertaken to customers.
Good understanding of the needs of our customers
Providing great customer service and achieving high customer satisfaction/ feedback
Identifying sales opportunities and passing these onto the Sales department
Experience required for the Service Engineer:
Mechanical engineering apprentice trained. Manufacturing engineering / Machine Tool background
Minimum of 5 years Service Engineer, Machine Tool experience
Basic electrical knowledge
Working knowledge of hydraulic and pneumatic systems
Good understanding of the needs of our customers
IT literate
Up to date industry knowledge and working with H&S legislation
Able to work on own initiative, with minimal supervision, and provide our customers with the highest levels of service possible
Good communication skills
Flexible attitude to hours of work
Able and willingness to work and stay away from home
All tasks completed correctly and on time including all required paperwork
Team player, including working alongside junior engineering technicians at times and on certain jobs as part of their training.
Remain calm and professional at all times.
Always promote a positive and professional Company image
Full, valid driving licence
The successful Service Engineer will be offered the opportunity to join a very well-established, growing organisation. You will also benefit from a competitive package, including company car/van, phone, iPad and laptop. Therefore, if you are a dynamic and experienced Service Engineer, with experience in the machine tool industry, this could be the role for you. Please get in touch.
(On site position but frequent travel to customers will be required)
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