Interaction Recruitment are now seeking an individual with events management, hospitality and catering experience for a family run business in Northampton. Salary c.£26'000 to £30'000 per annum based on 40 hours per week overtime benefits. Salary negotiable depending on skills and experience. Location: Northampton, NN1 Start date: ASAP The candidate Will be able to deal with customer complaints in a calm and effective manner Shall be physically fit and willing to lift heavy equipment Can train junior staff to a high standard – bar and/or restaurant Must have prior work experience in catering, hospitality, events management etc Should be able to drive in the UK and have access to a reliable vehicle Could provide excellent customer service at all times, escalating any issues to the Director Would have the ability to evidence a stable career history and back it up with references Might have experience of leading a Front of House team within a busy environment Should be well adverse in the use of tills, cash handling and administration Shall be passionate, approachable, honest, reliable, adaptable and presentable Has the ability to work off own initiative and as part of a team Could have experience of working within a commercial kitchen Employment history plate waiter, bartender, cocktail maker, caterer, food service assistant, f2f sales, events management, hotels, pubs, restaurants, retail etc May have been a key holder in a previous role (ideal) Must be over the age of 18 for insurance purposes Duties and responsibilities Be responsible for hosting events when the Events Manager is off duty or on holiday Support the team with setting up for events and functions Work together to ensure a clean environment, the bar is manned and the restaurant is covered Taking responsibility for deliveries and storing in appropriate locations within the building, stock delivery, stock ordering, stock rotation and keeping an eye on quantity Take a lead within the restaurant to include taking payment and serving customers food orders in a timely fashion Actively ascertain customer feedback and report back to the line manager Jump behind the bar when it gets busy to alleviate the pressures from the Front of House team Report menu or stock shortages to Chef and/or line manager Service equipment and accompaniments are cleaned and fully stocked in the dining room Safeguarding issues, reporting and escalating to your line manager The benefits 28 days annual leave Overtime available Opportunity for tips and/or performance-based bonuses Free onsite parking Meal on duty Enjoy great parties, private functions and music events all year round Contact details Cheryl Wilson Interaction Recruitment PLC Northampton branch, 82 Abington Street, Northampton, NN1 2AP Registration process Apply for this role if you meet the candidate criteria Complete an online registration form with Interaction Recruitment Upload copies of UK Right to Work, Driving Licence, Food Hygiene L2 certificate, Proof of NI number and Proof of Address Please note: We will require your full name, contact number and email address to respond to your application. Interviews will take place at the venue. INDNH ADZN1_UKTJ