Ø Oversee and manage the daily activities of the shop floor team, ensuring tasks are completed efficiently.
Ø Schedule staff shifts, manage attendance, and allocate responsibilities based on strengths and workload.
Ø Ensure high levels of customer satisfaction by addressing customer inquiries, resolving complaints, and overseeing the quality of service.
Ø Monitor sales performance and work towards achieving sales targets, motivating the team to meet or exceed goals.
Ø Ensure the shop floor is visually appealing by maintaining high standards of presentation and cleanliness.
Ø Train new staff members on store procedures, customer service, and product knowledge.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £39,000 – £41,000 yearly
About Premier - Oakwood Convenience Store:
Oakwood Convenience Store is a convenience store located in Oakwood, offering everyday essentials. The store provides confectionery, tobacco, travel cards, grocery, milk products, chilled beers and wine, catering to the needs of the local community.
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