Gas Service And Breakdown Engineer
Salary/Rate
£52,000/annum
Location
SG1, Stevenage, Hertfordshire plus surrounding post code areas
Job Specification
As a Gas Breakdown / Remedial Engineer, you will play a critical role in maintaining our reputation for delivering exceptional boiler services. Your responsibilities will include:
1. Diagnosing and repairing boiler breakdowns efficiently across our full coverage area.
2. Completing remedial work on existing installations to uphold quality standards.
3. Applying electrical knowledge, including fault-finding on 230v controls, wiring heating systems from scratch, and working with smart systems like Hive.
4. Effectively diagnosing and resolving system circulation issues.
5. Replacing 2/3 port valves, pumps, and occasionally TRVs, with a preference for using techniques such as system bungs or depressurisation over full drain downs when appropriate.
6. Delivering excellent customer service, ensuring satisfaction at every interaction.
7. Driving extensively between appointments, with route support provided by our logistics team.
8. Offering additional services and works to customers with commission opportunities.
What We Need From You
1. A valid and up-to-date Gas Safe registration card.
2. Minimum of 5 years of experience handling boiler breakdowns / installations.
3. A full UK driving license with no more than 6 penalty points.
4. Punctuality, strong organisational skills, and keen attention to detail.
5. Exceptional communication skills, a professional appearance, self-motivation, and a positive attitude.
Benefits
1. Customer service incentive program
2. Free company van
3. Free company fuel card
4. Free iPhone and uniform
5. Stable monthly salary (we have been in the industry for 14 years)
6. Office and field support available whenever you need assistance
7. Opportunities to earn commission on various upgrades.
Job Type: Full-time
Pay: £52,000.00-plus over time / Commission
Schedule: 8 hour shift
Application Screener Questions:
1. If you have installed a vertical flue through a loft and builders have boxed this in, what would you be looking for under building regulations part J? If they are not there, how would you categorise the flue installation according to IGEM/G11 until rectified?
2. Can you give us the times and pressure for a tightness test on a low-pressure domestic meter?
3. We require a fitter to have experience with electrics, are you familiar with installing Hive Thermostats?
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