Job Description
About Us
At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum.
Purpose
* To manage and monitor our Azure-based SaaS solution in order to ensure system reliability and a high standard of customer service at all times.
* To detect any issues in real-time and escalate to appropriate teams, in advance of the customer identifying an issue.
* To follow up and ensure identified issues are resolved appropriately.
* To use data to build historical trend analyses and provide reporting.
1. Your Responsibilities and Tasks
Monitoring & Incident Detection
2. Implement and manage Azure Monitor, Application Insights, and Log Analytics to track system performance.
3. Set up automated alerts for App Service, SQL Database, and Blob Storage to detect anomalies.
4. Crea...