Job Title: Divisional Supervisor / Manager (Retail FM)
Location: West Division (Reading / Newbury / Southampton)
Contract Type: Permanent
Working Hours: 40 Hours Per Week
Salary: £41,200 + Company Vehicle + Annual Bonus, 33 Days Holiday, Private Pension & Benefits - Including Private Health Care, Life Insurance, Employee Discounts!
An exciting opportunity has emerged for an experience Divisional Maintenance Supervisor / Manager to join our company, working with one of our major UK retail clients.
The role will see the successful candidates support the Division Operations Manager in the technical knowledge, reporting and coordination within the following areas:
* Project work e.g., Hospitality focus, P1’s/P2’s, Focus reports.
* Productivity reporting
* Compliance reporting – PPM management
* Remote technical support – Trade impacting incidents etc
* Spend & Budget control
Be the technical expert for CANO/Hospitality matters liaising with internal & external customers to drive divisional results.
Support the Division with absence cover for Area Maintenance Manager’s on an ad-hoc basis.
Supporting the Division Operations Manager managing store escalations, supporting with communications with the ACM as a secondary line of contact.
Be line manager for the divisional allocated lighting team colleagues for holidays, absence and first line manager duties liaising with the National Small Works Manager.
Key Accountabilities
People
* To ensure company policies and practises are followed and delivered consistently.
* To ensure people performance is optimised.
* Attend / hold meetings with your line manager and direct reports to ensure effective cascade of all City communications and ways of working.
* Attend training courses as and where necessary and to ensure personal job skills keep pace
* with technical developments.
* Support the Divisional Operations Manager on all technical, people and FM process issues.
* Provide cover for the Area Maintenance Manager during times of absence, and meetings, if requested.
Excellence
* Prioritise workload in line with divisional priorities to achieve agreed timescales and response times.
* Identify non-repairable faults in plant and machinery and promptly advise Divisional Operations/Area Maintenance Manager’s of findings, with recommendations regarding suitable replacement.
* Carry out surveys and complete reports as required by Divisional Operations Manager.
* Monitor and report/update Mercury system including live job updates and resource availability
Integrity
* Ensure reports are produced in timely, professional & confidential manner
* Follow and support spend & budget control processes for the Division, ensuring that all costs are agreed, validated, and approved as required
* Communications to business & client is professional and accurate ensuring only relevant information cascaded
Financial Responsibility
This role is responsible for logging material spending and purchasing and supporting the Line Manager to ensure best value from 3rd party contractors
Qualifications / Experience:
Essential
* NVQ Level 3/City and guilds 236 / Part 1 + 2 or equivalent in Electrical Installation/ Maintenance.
* City and Guilds 18th Edition
* 3 phase electrics and its applications
* Ability to advise/support on a wide range of electrical and mechanical equipment, e.g. commercial ovens, dishwashers, and microwaves
* Speed and efficiency of work within Excel, Word and other systems required
* Maintenance of the Health and Safety policy
* Client and City colleague relationships and feedback
The ideal candidate:
* Flexible to be available out of hours
* Full driving license.
Maintenance Supervisor - West Division (Reading / Newbury / Southampton)
Divisional Maintenance Supervisor - West Division (Reading / Newbury / Southampton)
FM Supervisor - West Division (Reading / Newbury / Southampton)