Job Description
Workshop Controller – Required! OTE £35K+
Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.
Workshop Controller Role:
You will have a busy and thriving workshop to manage on a daily basis, overseeing Technicians. This position is responsible for all aspects of workshop daily management, from issuing work to technicians, tooling & equipment, and Health & Safety.
Key Responsibilities:
• To have full responsibility for the issuing of work taking account of loading and commitment to customers as agreed by the reception team.
• Ensure Workshop processes meet guidelines on both retail, internal and warranty procedures.
• To ensure all work is issued in the most efficient manner.
• To oversee issuing and progressing of Sales Department preparation work.
• Provide general information on progress of work through the workshop highlighting any potential concerns as they arise and taking preventative measures to avoid any impact on Customer Satisfaction.
• A comprehensive and thorough understanding of Health and Safety Legislation.
Workshop Controller - Requirements:
• Ideally previous experience of working as a Workshop Controller or Service Manager.
• To be confident, with a strong understanding of workshop processes and how to get the best from a team.
• Full driving licence. Any endorsements must be notified.
• IT literate. Kerridge knowledge would be a distinct advantage.
• Good numerical and administrative skills, with attention to detail to ensure accuracy of KPI’s.
Package:
OTE £35K+
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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