Job Description
An established and well-respected legal firm, is looking for a conscientious Customer Onboarding Administrator to join their new business team, helping to guide clients through the onboarding process at the beginning of every legal journey. We want to hear from you if you are customer focused with a great eye for detail and compliance.
Along with a salary of up to £25,000 per annum, you will receive a fantastic range of benefits
including a pension scheme, life assurance, 26 days holiday (to include birthday) + bank holidays, a holiday purchase scheme, a cycle to work scheme and many more!
Specific duties and responsibilities as Customer Onboarding Administrator:
* Generate and process due diligence checks on all new clients
* Liaise with clients both in person and via phone / email, to arrange checks and to
investigate any concerns raised.
* Open new client files within the Companys Case Management System.
* Report all flagged checks to the Compliance team and working with them to maintain
risk registers.
* Provide back-up support for the main enquiries phoneline.
The Customer Onboarding Administrator should have the following skills / experience:
1. Detail conscious administration skills with prior experience of performing due diligence checks, although not necessarily within the legal field.
2. Confidence using MS Office, especially...