Job Location: Office location (County Hall, Exeter) + working from home
Are you looking for a role where you make a difference? Are you looking to be part of a flexible and supportive team? Do you have a positive and enthusiastic attitude towards learning, and are proactive and willing to help and support others? Are you looking to work in an organisation where you are valued and provided with an attractive benefits package? If the answer is yes, then we have an exciting opportunity for you!
We are currently looking for a Public Health Nursing Business Support Team Leader to join our Business Support Team based in Exeter (County Hall).
An exciting opportunity has arisen for an experienced manager to lead a busy team of business support staff, to be located in Exeter. The Business Support Team Leader will have line management responsibility for up to ten administrative staff.
About the role
Public Health Nursing is made up of Health Visitors, School Nurses, Staff Nurses, Specialist Safeguarding Nurses and Community Health Workers providing support to children and families in Devon and promoting child health and development. It performs an essential role in protecting and safeguarding vulnerable children and families. Key aspects of the Business Support Team Leader’s role include:
1. Providing day-to-day line management of Public Health Nursing business support staff, including regular one-to-one meetings, allocation of work, absence management, recruitment and selection, induction and training and development, performance management, managing leave requests and workloads
2. Undertaking risk assessments to ensure the health, safety and wellbeing of staff
3. Taking a lead in process reviews by collaborating with colleagues and managers, making suggestions and expressing views about how systems and processes can be improved, planning and implementing changes
4. Being proactive in ensuring the accuracy of data on the organisation’s systems and databases and being creative and innovative to find solutions and improvements to the service with the use of technology.
5. Keeping up to date with evolving legislation, Codes of Practice, national and international standards and government agendas in relation to the management of information requests.
About You
6. You will have direct experience of line managing a team of administrative staff, including developing and supporting staff to maximise performance
7. You will have experience of change management and have a positive attitude to change.
8. You will have experience of working in a customer focused environment
9. You will have good planning and organisational skills and the ability to prioritise and manage your own and your team’s workload to meet deadline.
10. You will have effective interpersonal and communication skills, both oral and written and are skilled in forging strong collaborative working relationships with colleagues and managers.
11. You will enjoy working in a busy, challenging environment
12. You will enjoy using the latest Office 365 technology and be creative in finding solutions and improvements.
Why come and work for Devon County Council?:
13. Flexibility with working hours and locations, including some home working
14. Excellent health & wellbeing culture within the organisation
15. Excellent employee discount scheme – ‘Devon Discounts’ and ‘Blue Light Card’ – Accommodation, Food & Drink, Leisure & Transport and more!
16. Cycle to Work Scheme
17. Excellent ongoing internal learning, development & training opportunities
18. Local Government Pension scheme membership
19. 26 days annual leave (plus bank holidays) – rising to 31 days after 5 years’ service, 32 days after 10 years' service, 33 after 15 years's service and 34 days after 20 years' service (pro rata for PT staff). Plus the opportunity to apply to purchase additional annual leave.
20. Employee Assistance Programme
21. Opportunities for promotion and progression within the organisation
If you’re interested by what you have seen above then do not delay! This is your opportunity to join a vibrant dynamic and supportive team. Click the apply button below NOW!
Important information regarding your application:
Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITAL part of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!
Interviews will be held virtually via TEAMS (you will need access to a laptop/computer with webcam & microphone). You will be offered a short informal pre-interview meeting with one of the panel to check your connectivity and your ID and to put you at ease before the formal interview.
If you would like to find out more about the role above, you are welcomed to contact the following person for an informal discussion before applying:
Name: Becki Cooper
Telephone number: 01392 380426
Email:
Internal Applicants, please note: If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.
Please click Apply Now to see the Job Description.
22. DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our .
23. - The Council offers flexible working arrangements in terms of when and where people work hybrid working, part-time, condensed hours etc.
24. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
25. This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
26. Personal data we collect from you will be processed in accordance with the .
27.