Join Our Team: Be Part of Our Exciting New Branch Opening!
Are you passionate about delivering exceptional customer service? Do you thrive in a vibrant and dynamic environment?
We are excited to invite enthusiastic individuals to join our team as Customer Service Assistants at our brand-new branch in Solihull.
What do we offer you?
Being part of our new branch means being at the forefront of an exciting venture. You'll play a key role in building a welcoming and engaging atmosphere for our members. We value our team and are dedicated to helping you grow your career with us.
We offer a competitive rewards package including:
* A generous colleague bonus up to 12%
* Matched pension contributions up to 10%
* 26 days holiday, plus bank holidays and holiday purchase scheme of up to 5 days per annum
* Colleague Mortgage Scheme
* Electric vehicle scheme
* 2 volunteering days per year
About the role
You'll be a friendly face when customers come into branch, assisting with all branches-based products and services. You will open savings accounts for those who are looking to invest for a fixed term or save for an important event. You'll make follow-up calls and take incoming calls to customers to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.
What will you bring to the role?
* Experience of working with customers delivering exceptional service
* Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
* Resilient and able to handle challenging customer situations
* A passion and drive to achieve good customer outcomes
* Previous experience working with Microsoft Office or in-house computer packages
* Ideally educated to GCSE level including Maths and English or equivalent
Why choose Leeds Building Society?
Our business is centred around community, people and society. We are a truly Purpose-led organisation and we're embarking on an exciting period of transformation which is guided by our strong foundations and financial security. We love to give our colleagues the opportunity to thrive, encouraging them to take on challenges that meet the needs of our current and future members.
Our colleagues are at the heart of everything we do and we're extremely proud of our three-star Best Companies accreditation in 2022. This is the highest rating and recognises our ‘world-class' levels of engagement.
Leeds Building Society is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please contact us.
Want to join the team?
If you're ready to make a difference and be part of something special, we'd love to hear from you! Apply now and help us create a community where everyone feels valued and supported.
Click “Please Apply” below.
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