Date Posted: 2024-11-03
Country: Australia
Location: LOC7057: Unit 3 130 Frederick Street, Welland, Adelaide SA 5007, Australia
Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!
At Otis, it’s our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.
About you
We are looking for a Repair Technician based in Adelaide, South Australia. In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.
* Permanent role
* Reports to the Service Manager
Key Responsibilities for You
* Perform service work, including maintenance & repair work, in accordance with relevant job procedures, technical articles, and operations manuals.
* Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including re-roping, hoisting, and rigging.
* Perform upgrades and repair work in accordance with all relevant codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and/or Enterprise Bargaining Agreement.
* Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.
* Provide electrical and mechanical training to apprentices and sub-contractors.
* Liaise with customers and submit leads using Otis-provided applications.
* Be on standby and support after-call-back coverage.
Key Working Relationships - Internally and Externally
* Work closely with Field Engineers, Service Mechanics, and Branch and Operations Managers.
* Liaise with functional management at other Otis entities and headquarters.
* Represent the company's relationships with major customers, suppliers, and the public.
* Collaborate with the Sales Team - Sales Account Representatives, Managers, and Coordinators.
* Engage with external stakeholders including customers, building owners, managers, independent and government agencies, unions, consultants, and suppliers.
What You Will Need To Be Successful
* Electrical and/or fitter qualifications as relevant to the role and lift apprenticeship or other industry-accredited training program (desirable).
* Minimum two (2) to five (5) years of work experience within the lift industry.
* Extensive electrical and mechanical knowledge across large equipment and the ability to perform knowledge transfer through training.
* Demonstrated fault-finding and problem-solving skills.
* Strong English language skills, both verbal and written.
* Intermediate knowledge and experience using technology, including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
* Highly organized, structured, and able to handle multiple tasks and competing priorities.
* Attention to detail and results-driven.
Apply today and help us build what's next!
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest service portfolio.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions and the skills and capabilities you’ll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects. Our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
Become a part of the Otis team and help us #BuildWhatsNext!
Otis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
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