Job Description
The opportunity.
To maintain the freehold and leasehold properties within the group estate for hard services that can affect the day-to-day operation of retail, health & safety and cost control within the groups own and legal requirements as instructed. You’ll ensure that best practices are followed for maximum efficiency and that the most suitable working environment is attained for both site staff, contractors and their duties. This is a diverse field, with a range of responsibilities, which may continue to grow in line with the group’s values.
Specification
New Store Handover and Warranties
1. Attend hand over to Facilities Management department meetings from Store Development to ensure all snags are complete and all hand over documents and certifications are in place in line with the original project brief.
2. Follow up on internal and external construction team for all warranty handover sheets.
3. Log handover on-site audit pro for sharing and follow up to ensure all works completed to standard details spec and cleaning Document.
Planned Preventative Maintenance (PPM) Planning
4. Prompt sites 1 month ahead of PPM team attending to ensure sites have logged all issues which need to be rectified during PPM visit.
5. Make sure all identified issues are logged by store management, in the correct format and uploaded ahead of the 2 weeks cut off before visit.
6. Attend 1-2 weeks after the PPM visit and go through check list to ensure all works are completed to operating standards and question anything that has not been completed or delayed until next visit.
7. Be available for any calls by the PPM team, whilst they are on site, to offer further guidance for repairs etc. if required.
8. Complete a full site audit report including any necessary comments to send to Facilities Management only for final review.
9. Check all compliance documents are available to access in store / on ARMS and are up to date.
10. When on site ensure store team have completed all training on ARMS and understand full procedures for logging / updating tickets with relevant information / missing data that the Facilities Management team need for reviewing tickets.
11. Excellent relationship management between the stores, contractors, and the Facilities team.
12. Ensuring preventative maintenance and breakdowns are efficiently managed between the stores and contractors.
13. Advise on any relevant building/maintenance/security/Health & Safety process improvements where necessary.
14. Delivering high quality, efficient, business focused services to all sites with an emphasis of developing strong and supportive relationships with contractors and the Facilities Management team and lastly Retail.
15. Work closely with the Facilities Management Contractors to develop best practice approach to managing sites and influencing standard operating procedures and details are done to Standard Details and aesthetically pleasing.
Reactive Maintenance
16. Follow up on call outs within your Region – ensure fixes are safe and adequate and a plan is prepared and followed up for permanent fixes where required
17. ADHOC duties.
Qualifications
What are we looking for?:
18. Management experience within the building and maintenance industry.
19. Experience of statutory compliance and workplace regulations, including H&S.
20. Strong and compassionate team player with the ability to work well within a team and to use own initiative with a “Can Do” attitude.
21. Ability to utilise computer software used within the office
22. Articulate and excellent written and verbal communicator
23. Flexibility is required when managing own workload with the ability to multi-task.
24. Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment
25. Travel is an essential part of this position, so a full, clean UK driving licence is required.
Additional Information
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward, Recognition and Opportunities
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.
Fearless – By October, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top performers in the company will receive unprecedented bonuses, worth from £50, to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.