Job Description
As a Collections and Delivery Driver for DPD, you will play a crucial role in our logistics operations. Your primary responsibility will be to ensure the timely and efficient collection and delivery of parcels, serving as a key representative of our company to our valued customers.
Key responsibilities include:
1. Commence daily operations at the depot, assisting with the loading of parcels onto the vehicle.
2. Execute a predetermined delivery and collection schedule, typically comprising 50-60 stops within the designated area.
3. Operate a 7.5 tonne vehicle in strict compliance with all traffic regulations and company safety protocols.
4. Utilise provided equipment, such as the sack barrow/hand truck, to safely handle and transport heavier items.
5. Serve as the primary point of contact for customers during collections and deliveries, maintaining a high standard of professionalism and customer service at all times.
6. Adhere to strict time management practices to ensure all collections and deliveries are completed within the specified timeframes.
7. Accurately document all transactions and maintain thorough records of deliveries and collections.
8. Report any issues or discrepancies immediately to the relevant supervisors or managers.
9. Ensure the vehicle is maintained in optimal condition, reporting any mechanical issues promptly.
10. Adapt to varying weather conditions and logistical challenges to maintain consistent service quality.
This role demands a high level of responsibility, attention to detail, and commitment to excellence in customer service. Your performance will directly impact the company's reputation and operational efficiency.
Qualifications
Essential Qualifications:
To be considered for this position, candidates must possess:
11. A valid 7.5T (C1) licence
12. Driver Qualification Card (DQC)
13. Certificate of Professional Competence (CPC) accreditation
Additional Requirements:
Successful candidates will demonstrate:
14. A genuine commitment to exceptional customer service
15. Ability to work efficiently under pressure and meet strict deadlines
16. Consistent willingness to exceed expectations in all aspects of the role
17. Professional demeanour with a positive and resourceful approach
18. Exceptional multitasking abilities and advanced problem-solving skills
19. Physical capability to perform lifting, loading, and carrying tasks as required by the position
Additional Information
About our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
20. Holiday trading
21. Enhanced maternity and paternity package
22. Free life assurance of 4 x salary on joining the pension scheme
23. Health Kiosks visiting every location
24. Vitality at Work
25. Free On Site Parking
26. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
27. Milestone Days off to celebrate with your family and friends
28. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses