Hello, bonjour and welcome to Global Voices Global Voices is a commercial success story, bringing some of the best-known brands, technology and language experts together to enable multilingual communication. The demand for high quality adaptation of original TV and movie content for different languages, regions and cultures continues to increase and as such, Global Voices has recently acquired a localisation and media company. Our media services: Subtitling, Dubbing, Captioning, Localisation, Transcription and Media processing. Our mission: Connect people, remove barriers, enhance value and create opportunities. Our vision: To be recognised as a brand leader for innovation and people excellence by enabling the world to communicate Our culture: A cosmopolitan environment with a customer centric passion for high quality. Driven and innovative professional team, with a semi-flat hierarchical structure. Transparent, honest with a drive for growth. Keywords: Second to none, play to win, the best way to predict the future is to make it happen. Health & Wellbeing: Global Voices provides internal and external health & wellbeing support. It also runs numerous charity events, sponsor walks and holds its own running club. Benefits: A generous package including, private health insurance, annual bonus, private pension scheme, employee share scheme, dogs at work scheme and free onsite parking. Career: Plenty of opportunities for progression and professional development set by a clear and concise career path and backed by investment in CPD. About the role Stirling - Head Office - Monday - Friday office based - 8.30am - 5.30pm (1 hour lunch break). Vendor Selection and Onboarding Identify, evaluate, and onboard vendors that align with company needs and quality standards. Conduct due diligence and risk assessments before entering vendor agreements. Negotiate contract terms, pricing, and service level agreements (SLAs). Vendor Relationship Management Maintain strong relationships with vendors to ensure long-term collaboration and value creation. Act as the primary point of contact for vendor communication and issue resolution. Conduct regular meetings and performance reviews with vendors to drive continuous improvement. Performance Monitoring and Compliance Track vendor performance against agreed SLAs and key performance indicators (KPIs). Ensure vendors comply with legal, ethical, and regulatory requirements. Address performance issues and implement corrective actions when necessary. Cost Management and Optimisation Analyse vendor pricing structures to identify cost-saving opportunities. Work with internal teams to optimise procurement and supply chain processes. Ensure vendors provide competitive pricing while maintaining quality and service standards. Risk Management and Reporting Identify potential risks associated with vendor contracts and service delivery. Develop strategies to mitigate risks related to supply chain disruptions or vendor failures. Provide regular reports and insights on vendor performance, cost efficiencies, and risk factors to senior management. Who are we looking for? Proven experience in vendor management, procurement, or supply chain management. Strong negotiation and contract management skills. Excellent analytical and problem-solving abilities. Strong understanding of procurement best practices, compliance, and risk management. Ability to build and maintain productive relationships with vendors and internal stakeholders. Bachelor’s degree in Business, Supply Chain Management, or a related field. Why should you join Global Voices? Founded in 2004, Global Voices is ranked within the top 100 LSPs (Language Service Provider) worldwide. Our network of over 9000 translators and interpreters allows us to deliver communication services in more than 150 languages. We currently service companies across the UK, Europe and the USA. With a stellar reputation for expertise and quality of service, we deliver what we promise. Our company prides itself on playing a critical role in building a better working world for our customers and their communities.