Description The Client Onboarding & Documentation (CO&D) organization is seeking a highly talented Vice President to work in EMEA as arms of the CO&D Global Controls Team. This is an excellent opportunity for a self motivated employee who enjoys solving complex problems and delivering creative solutions. As a Control Manager, Issue Management & Advisory - Vice President in CO&D team, you will work for the Issue Management and Advisory team lead. You will play a crucial role in the team's daily operations - the CO&D Global Controls Team is focused on ensuring a robust control environment for Wholesale Know Your Customer (KYC) Operations and Digital Document Services (DDS) teams through the proactive identification and timely remediation of risk. Job responsibilities Works closely with management and business to opine on emerging risks and controls necessary to mitigate operational risks Interfaces senior management in EMEA including Operations, GFCC teams Manages a portfolio of Issue management and advisory from control standpoint Uses data analysis and tools in root cause analysis of operational errors and control breaks to create a systematic approach Partners with Operations on the sustainable implementation of operational changes; provides guidance and advisory role on the risks and required controls needed to support large scale “Change” initiatives including Business Integrations Guides the team on data driven approach for business analysis, issue dimensions, change testing as applicable Partners effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices Interfaces senior management, managing directors and represents the team in various governance meetings Creates a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols Advises on and continually reassesses key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment Ensures operational practices are following relevant risk standards, policies, and regulations to maintain an effective control environment Required qualifications, capabilities, and skills Substantial experience in Anti-Money Laundering/Know Your Customer (AML/KYC) Strong leadership, drive to change and lead digital agenda to drive strategy and solutions for problem-solving, analytical, team building Must be highly disciplined, a self-starter, and can execute in a fast-paced, results-driven environment Ability to drive a culture of risk awareness and proactive risk identification and assessment Excellent written and verbal communication skills Preferred qualifications, capabilities, and skills Compliance, Audit, Risk, or Operations experience