IT Support Assistant – MaidstoneUp to £27,000 (DOE) | Leading Professional Services FirmAre you a tech-savvy individual with a passion for IT support? We’re recruiting for an IT Support Assistant to join a reputable professional services firm based in Maidstone. This is an excellent opportunity for someone looking to develop their IT skills in a supportive and dynamic environment.What you’ll do:
* Provide 1st line support to staff across all offices, resolving hardware and software issues.
* Assist with the day-to-day maintenance of IT systems, including virtual servers, networking, and devices.
* Monitor and support email systems and ensure IT best practices are adhered to.
* Maintain the internal helpdesk, logging calls and tracking resolutions.
* Support the IT Manager with projects and liaise with third-party suppliers.
What we’re looking for:
* GCSE-level education or equivalent.
* Basic understanding of hardware, networking, and IT systems.
* Strong problem-solving skills and a systematic approach to troubleshooting.
* Excellent organisational and interpersonal skills.
* Willingness to learn, adapt, and develop new skills.
* Previous IT experience in a professional services environment and knowledge of SQL/Active Directory/Office 365 are advantageous but not essential.
What’s in it for you?