Service Manager (CFO Evolution Activity Hubs)
The Growth Company's (GC) Justice Services team has an exciting opportunity for a Service Manager working on the Creating Future Opportunities (CFO) Evolution programme.
This role will be to lead a team of delivery staff and support staff to ensure successful delivery of the CFO Evolution Activity Hubs contract to maximise the achievement of outcomes and deliver the performance expectations of commissioners.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment through contractual provisions such as CFO. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health, Benefit, and debt.
This role will cover Blackpool, Blackburn, and Preston Activity Hubs.
Key Responsibilities:
* Ensure the successful delivery of team targets for commissioners.
* Maximise the placing and sustainment of participants into jobs or learning.
* Supporting custody-based delivery.
* Working closely with HMPP staff and stakeholders.
* Managing health and safety within a custodial setting.
* Meet the recruitment and training needs of employers.
* Lead and support a team of delivery and support staff to drive high levels of contract performance.
* Responsibility for P&L account results including achievement of income targets, managing staff productivity, client spend, and office costs.
* Development of local relationships to ensure a good range of provision to support participants.
* Development of local relationships and effective marketing activities to ensure the service receives participant referrals to meet contractual requirements.
* Delivery of high-quality and compliant services to participants.
* Continuous improvement of systems, quality of provision, and product development.
* Management of data integrity and data security, including maintenance of the required audit trail.
* Management of petty cash and client spend.
* Maintain current knowledge of relevant policy (local and national).
* Maintain current knowledge of appropriate market intelligence and business opportunities/threats.
* Ensure services are delivered with probity and integrity.
About You:
* Confidently present to partner organisations and other stakeholders, particularly Governors and HMPPS.
* Ability to produce written reports to a good standard.
* Fluent user of ICT.
* Results-driven.
* Confident people manager.
Requirements:
* Must have a strong understanding of the Justice Sector, Activity Hubs CFO Evolution interventions, and services.
* Working knowledge of the principles of people management and employment law.
* Must have previous management experience.
* Understanding of MI and financial information.
* Good labour market knowledge.
* Knowledge of relevant policy (local and national).
* Track record of achieving tangible performance results.
* Direct management of staff experience.
We are committed to safeguarding and promoting the welfare of everyone including vulnerable adults and young people, and we expect all staff to share this commitment. All appointments will be subject to Safer Recruitment Procedures which include a DBS check, conducted by Due Diligence Limited (DDC Ltd) on behalf of GC. The successful candidate will not be required to pay for this.
If you are on the Barred List, it is against the law to apply and to be hired for a role that includes regulated activity with the concerned group.
We are committed to increasing the diversity of our workforce and provide a guaranteed interview to applicants who meet the essential requirements for a role. This commitment applies to candidates who have a disability or are from a diverse ethnic community.
As part of our application process, you can ask to be considered under this scheme if you are from an ethnic community or have a physical or mental impairment that has a substantial and long-term negative effect on your ability to do normal daily activities. Providing that you meet the essential criteria for the role, you will then be invited for an interview. Your guaranteed interview application will only be shared with the Hiring Manager and our Internal Recruitment Team.
We are a member of the national campaign Ban the Box; this campaign aims to open opportunities for people with convictions to compete for jobs. We're supporting the campaign by removing conviction questions at the application stage.
GC aims to promote a culture of flexibility and agile working. Going forward we will be transitioning to a culture where full agile working will be a feature of many of our roles. We also recognise that there may be a need for more permanent flexibility in your working arrangements and in such cases, we encourage you to have these discussions at the interview stage, to enable your flexible working request to be considered as early as possible.
If you require support with the recruitment process, please contact our Internal Recruitment Team at careers@growthco.uk or call us on 0161 237 4447.
All GC colleagues will work in line with the Health & Safety at Work Act and the GC Health & Safety Policy.
#J-18808-Ljbffr