Pilot Support Manager
Dual-based covering our Edinburgh and Glasgow bases.
We like to think of ourselves as being a different place to work compared to other airlines. We’re fun, community driven, less informal, and from top to bottom we really look after each other. We also think it’s because of our ‘Orange Spirit’. That means working in teams that are positive, inclusive, united by purpose, ready to meet problems head-on, and that have your back. Whether you’re an industry veteran or just starting out, if you thrive in a team environment then we think we have one of the best around.
We are looking for a Pilot Support Manager with a strong HR background to support our Pilots in Edinburgh and Glasgow. This role requires an individual who excels in people management and has a proven track record of developing positive, high-performance cultures. You will play a key role in supporting pilots at multiple bases, working closely with the Base Captain to ensure the team remains engaged, motivated, and aligned with our operational goals. Your leadership should be visible, proactive, and rooted in inclusive behaviours.
Key Responsibilities:
1. Overseeing pilot performance in areas such as conduct, absence, return to work, disciplinary processes, and grievance management.
2. Collaborating with the Base Captain to implement the Flight Operations engagement plan, recognising exceptional contributions from pilots, and promoting recognition across the entire base community.
3. Engaging with local industrial bodies and works councils.
4. Ensuring innovative and effective communication to pilots.
5. Supporting the safety and well-being of our pilots by contributing to Health and Safety standards and collaborating with the Safety and FRMS team to manage fatigue levels.
6. Managing relationships with third-party suppliers effectively and ensuring operational effectiveness at the base.
What you need to do this role:
This role requires flexibility and regular travel across multiple bases. A strong HR background in regulated environments is essential, with experience in people management and performance in fast-paced settings. You should excel in prioritisation, demonstrate resilience, and drive employee engagement.
Proficiency in MS Office tools, including Outlook and Excel, is essential. You must have experience delivering performance through KPIs, especially in employee engagement. Strong written and verbal communication skills, along with the ability to manage face-to-face interactions confidently, are key to success. Experience with HR policies and unionised environments, including interactions with union members, is required. If you're passionate about performance and supporting our pilots, we’d love to hear from you!
Requirements of the Role:
What you’ll get in return:
1. Competitive base salary
2. Up to 20% bonus
3. 25 days holiday
4. BAYE, SAYE & Performance share schemes
5. Life Assurance
6. Excellent staff travel benefits
Location & Hours of Work:
This is a full-time, 40-hour per week role based in either Edinburgh or Glasgow. It’s a non-flying position, working 5 days out of 7 in the office, with flexibility to include weekends and evenings. As a dual-based role, you will be required to split your time between Glasgow and Edinburgh, with occasional travel across the easyJet network when needed.
About easyJet:
Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet. At easyJet our aim is to make low-cost travel easy – connecting millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
Whether you’re working as part of our front-line operations or in our corporate roles, we’ll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit. Make a difference with your next role. Make it easyJet.
Apply:
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward - so please apply promptly to avoid disappointment.
We encourage individuality, empower our people to seize the initiative, and never stop learning. We see people first and foremost for their performance and potential and we are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.
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