Job Advert
Your role is all about ensuring the day to day running of the Campus is smooth and efficient whilst also providing a great
customer experience for all. You’re an organised person with an eye for detail and a little bit of a perfectionist too. You
understand a good reputation is built on a great customer experience and you'll strive to ensure each and every visitor to the
Campus gets that. You also understand that the systems behind the scenes need to work efficiently and effectively to ensure that
our customers enjoy a seamless experience when booking anything on Campus with us or any of our partners. So, you will get a buzz
out of making sure the systems in place are slick and easy to use for all.
As a Campus Facilities Officer a typical day might include:
* Working closely with the Campus manager you will ensure that all systems are implemented effectively and are efficient for all
our users. You will work with a variety of stakeholders and customers to gain regular feedback regarding their booking
experience. You will play a major part in ensuring we get this right through regular feedback and updates.
* Ensuring and working with the cafe team to ensure that their ordering systems and processes are effective along with supporting
the cafe supervisor to ensure that food hygiene guidelines are being adhered to.
* Liaising with the Campus manager and Campus caretaker to ensure that our site is compliant and adheres to all health and
safety requirements, which will always keep our community and guests safe.
* With a keen eye for detail, you will always be looking at ways to enhance and improve our facilities on site. Working with the
Campus experience officer, this will be supported by the great relationships that you will build with our members, partners and
stakeholders and the feedback that you will build on over time.
* Overseeing the Campus IT systems, act as a point of contact for any IT issues and actively problem solve these.
* Support the planning and co-ordination of events, workshops and activities.
* You will maintain strong relationships with suppliers, managing stock and ordering to ensure the timely delivery of products.
What looks good to us::
* Strong literacy skills with the ability to write clearly and effectively.
* You will be a confident and effective communicator able to communicate with people from a variety of backgrounds.
* You will have excellent knowledge of a range of IT systems and Microsoft packages and a willingness to learn new systems.
* Your strong people skills will allow you to effortlessly build rapport and fostering positive relationships with others.
* A flexible approach to work and the ability to meet challenges and adapt to change.
* Be self-motivated, resilient, with a drive and determination to achieve results.
What will make you stand out from the crowd:
* Your people focused and genuinely want to make a difference in the community.
* You have experience of working in a fast paced and varied environment
* You have knowledge and experience of working as part of a team, along with an ability to take the initiative when needed.
Being part of the Acis team, you’ll get:
* Generous holiday entitlement – 25 days annual leave every year, plus bank holidays
* Pension contributions up to 4%
* The opportunity to undertake professional training, funded by us.
* One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
* Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits
such as counselling, eye tests, vaccinations and much more
* Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee,
weekly shop, days out and much more!
* Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
* Long service awards for our loyal employees
* Cycle to work scheme
* Employee Assistance Programme to give you confidential advice and support, when you need it
* Professional membership subscription to support your continuous professional development
* Death in service benefit as part of our pension scheme
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so
please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any
applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and
we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you
might need