Job Description About the Role
at wagamama, we’re an eating house for the soul. with over 160 uk restaurants and growing, our purpose is to nourish the world from bowl to soul. inspired by fast-paced, japanese ramen bars since 1992. a celebration of asian food brought wagamama to life
we’re looking for a quality manage r to join us on our continuous journey of true nourishment
purpose
to recommend, establish, monitor and manage improvements to systems that will ensure product and process quality standards meet wagamama expectations, legal requirements and established industry standards for the wagamama central production unit
responsibilities
• to control and implement the quality management system and ensure compliance with all legal, regulatory and wagamama requirements
• to define and maintain product and process specifications and to challenge factory processes
• to contribute to NPD process, develop and launch products that meets wagamama expectations
• to deliver and maintain any third party accreditation standards
• to ensure that any non-conformance management process is robust to deliver the improvement required and identify root cause of problem
• to monitor customer feedback and complaints and ensure that customers’ expectations are met.
• to provide knowledge on ...