Job Description Summary
Under the direction of the Operations Manager, the Surgical Coordinator is responsible for following all policies and procedures for scheduling surgical tests, treatments, and pre/post operative appointments for patients seen within the Breast Care Center and Multi-Specialty Services within the Ambulatory Cancer Center. The Surgical Coordinator performs a variety of administrative tasks to ensure the appropriate coordination of surgical testing and operative appointments for all patients. In order to ensure optimal patient care, the Surgical Coordinator communicates on a daily basis with multiple personnel and departments within the South Shore Hospital, Brigham and Women's Hospital, Dana Farber Cancer Institute and Faulkner Hospital as well as other physicians and their offices and patients and families. The Surgical Coordinator acts as a resource in providing all patients with the highest level of service.
Job Responsibilities:
1. Schedule surgeries for 5 physicians from 2 specialties including Breast and Gyn-Onc. Schedules all pre-op testing and pre/post operative surgical appointments in a professional, accurate and customer-oriented timely manner.
2. Collects the pre-authorization from insurance companies for patients' surgeries.
3. Communicates and provides vital information to families/others in the Ambulatory Cancer Center, Dana Farber Cancer Institute, Brigham and Women's Hospital, Faulkner Hospital as appropriate.
4. Manages, reviews and ensures the physicians' OR schedules are maintained appropriately in an effort to ensure optimal patient care as well as physician efficiency.
5. Embraces technological solutions to work processes and practices.
6. Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
7. Ensure appropriate communication regarding changes in schedule with Surgeons, SSH Private Office staff, and patients.
8. Ensures the following with respect to patients' charts: File reports into the patient's chart in appropriate areas.
9. Assists in the ordering of administrative supplies as well as other clinical supplies when needed.
10. Assists front desk staff with coverage within MSC and BCC on a regular basis as needed.
11. Has an in-depth knowledge of surgical oncology, specifically with respect to the various ten specialties seen in the two centers.
Work Schedule: M-F 830-5
#J-18808-Ljbffr