Job Description
Do you have experience of motivation and developing a high performance retail team?
Are you commercially aware with a keen eye for opportunity?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
An inspiring and passionate Assistant Manager, you will be an ambassador for TAG Heuer and the Watches of Switzerland Group. Reporting to the Boutique Manager, you will ensure that processes and procedures are maintained and reviewed to ensure a streamlined, client-focused approach. Guiding, motivating, and developing your team, you will be strategic and change-oriented and drive this in a consistent manner.
About you
* A natural leader with a flair for guiding and developing a high performing team
* A proven track record in retail management
* Commercially aware with experience/understanding of clienteling, networking, and events
* People, sales, and customer-focused delivering an excellent customer service to all
* An inspirational role model with a passion for our products
About us
#DontCrackUnderPressure is far more than a claim - it is a mindset. Closely connected to motor racing, values of daring pioneering spirit and boldness shape the identity of TAG Heuer watches. Its rich heritage is built on pushing boundaries and breaking rules whilst harnessing mental fortitude to overcome technology restraints and create daring watches and chronographs. Breaking watchmaking conventions, and, consequently, mastering time with unparalleled precision.
At the Watches of Switzerland Group, we have partnered with TAG Heuer opening mono-brand boutiques across the UK, Ireland, and now Europe. We are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist with a significant presence in the US and a complementary jewellery offering. At the last count, we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
* Holiday Purchase Scheme
* 24/7 Employee Assistance Programme
* 24/7 Virtual GP service
* Share Save Scheme
* Enjoy your Birthday Off
* Free Wellbeing Tools
* Generous Discount Scheme
* Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
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