Workload is supervised by band 4 (Specialty Coordinator). To maintain good communication with the Consultants, their supporting staff and other staff within the department, as well as outside of the Department. To deal with general enquiries in an appropriate and sensitive manner, as efficiently as possible, either in person, over the telephone or via email from staff, patients and the general public, escalating where appropriate. Emailing of correspondence to GPs and internal teams. Liaise with relevant team members to ensure that any process changes run smoothly and efficiently. Chase results as requested. Attendance at any department huddles and regular team meetings, as required. Communicate with the team and ensure that duties are carried out as requested.