Sales & Logistics Coordinator!
Are you looking for your next exciting role in a fast-paced, customer-focused environment? We're working with a well-established client that is seeking a motivated Sales & Logistics Coordinator to join their team at their logistics centre near Bury St Edmunds.
🔍 Role Overview
As a Sales & Logistics Coordinator, you'll be the key link between the internal teams and customers-helping to ensure everything runs smoothly from order placement through to delivery. This role plays a vital part in maintaining high service standards while keeping things organised behind the scenes.
🧩 Key Responsibilities
Customer Engagement: Manage incoming calls, process orders, and respond to general inquiries with a warm, professional manner.
Order Management: Handle quotation requests, order input, and customer documentation.
Returns Coordination: Process and track customer returns, ensuring timely resolutions.
Account & Payment Handling: Take payments, support with account queries, and assist in customer account setup using Sage.
Team Collaboration: Support internal and external sales teams with day-to-day operations.
Logistics Coordination: Address delivery queries, track daily shipments, and maintain delivery records.
✅ What We're Looking For
A proactive, customer-first mindset and a passion for delivering excellent service
Confident communicator with a friendly telephone manner
Strong IT ...