Claims Recruitment Services & Eden James Consulting is a bespoke provider of insurance recruitment services to the London and UK regional (re)insurance markets. We are a small business with a huge impact, influence and reputation within our chosen industry. CRS specialises in the recruitment of claims professionals predominantly within the London & Lloyd’s market, EJC specialises in the recruitment of technology, operations & underwriting professionals. Established in 2013, we have become a leading specialist recruitment partner to some of the worlds biggest and leading insurance companies. As a niche specialist recruitment agency with a strong entrepreneurial spirit, this position offers an environment where you will manage the administration & general day to day operations of the business supporting a team of competent and successful consultants. We are looking for a highly ambitious and career driven individual who thrives on collaboration to ensure our team can meet its various goals from an Admin and Operational view point. Opportunities to progress & work towards becoming a director within the business will be made available for the right individual. This is truly a varied, versatile and fast paced role, we are looking for a highly organised, collaborative individual with strong IT, business and data skills. Experience in digital marketing, social media marketing, photo/video editing and/or recruitment is highly desirable but not essential. The Role & Responsibilities The role & responsibilities (with training) will include; Managing our CRM database and all associated data, acting as the first point of contact for any queries from colleagues. Spearheading all company marketing campaigns, both in-house and in conjunction with external parties. Creating and maintaining company documents & skill packs to assist Consultants in their day-to-day activities. Maintaining and enhancing our company image / presence through social media, including use of LinkedIn and X. Formatting candidate CVs for submission to clients. Managing online job boards and any related processes i.e. account management. Updating candidate preferences on our database to ensure the AI and the business are engaging with every candidate as efficiently as possible. Producing and managing job advertisements via our company websites and job boards, and all related social media posts. Leading the development and creation of any company related gifts and branded items, including all artwork and design-based duties. Managing all online client portals and any related activity. Working alongside our external IT / Marketing Consultant to ensure the continued functionality of the company websites and email servers. Deputising for Consultants in their absence, assisting with the recruitment process as needed. Assisting with finance related duties i.e. client invoicing. Liaising with any external companies regarding new company equipment and accessories. Assisting with organising client hospitality events, and managing all related correspondence. Helping to organise company team building and away days. Managing email campaigns for recruitment & marketing purposes. Requirements Ideally administration experience preferably within a commercial/business/recruitment/HR/Finance setting. Strong IT applications knowledge, preferably an intermediate or higher-level user with Microsoft Excel, Word, PowerPoint and other applications. Strong communication skills with the ability to work collaboratively and independently in a commercial business setting. Ability to bring new ideas, projects and change into the team, someone who is willing to learn how to bring new projects to life and see them through. Data input experience or knowledge, with the capability to maintain and update databases. Willing to be creative and contribute to digital marketing & social media i.e. LinkedIn. Experience in recruitment or HR specific databases advantageous but not essential. Good literacy skills and due diligence with a keen eye for detail in written work. Reasonable level of numeracy skills, ability to create and check invoices and other financial documents with confidence, or at least the willingness to sharpen these skills. Photo/Video Editing and/or Website experience desirable but not essential. Experience of creating invoices and other financial documentation desirable but not essential. A passion for helping & supporting people to achieve their professional goals. Remuneration & Benefits Basic salary between £25,000 and £28,000 depending on experience. Discretionary annual bonus. 25 days holiday bank holidays (additional personal days also offered) Pension Flexible working hours (start/finish times) Quarterly (target based) and annual salary reviews Performance related rewards including extra bonuses, salary increases, events & trips Annual VIP Goodwood event Access to free financial advice Career path to Directorship within the business We are a small manager owned business which has grown year on year since our incorporation in 2013 as a start-up. Since then, we have grown from one staff member to six and hold an excellent reputation within the insurance market as a go to recruitment agency in our specialist area. Our culture is entrepreneurial, flexible and fun. We offer hybrid working between home & our Southsea office to suit our staff’s personal needs rather than a one size fits all approach. If you think you have the motivation, business acumen and energy to be successful in our business then we are keen to talk to you about this exciting job opportunity as we move into an exciting growth phase in our journey.