Working within a fast-paced warehouse operation responsible for the day-to-day customer service administration, processing all outbound and inbound movements for the customers and ensuring all administrative tasks are completed to the highest standards in line with the customer SLAs.
Main duties and responsibilities:
* Processing of outbound and inbound movements
* Day-to-day paperwork processing and filing
* Provide clerical support to the warehouse and transport team as required
* Work effectively as part of the larger Wisbech team
* Run reports and paperwork from the customers' own system
* Processing packaging for both inbound and outbound deliveries
* Support, comply, and ensure compliance with Health, Safety and Environmental regulations, the company handbook, Quality standards, and all other company policies and procedures.
* Complete audit checks on key areas of the business
You will from time to time be required to undertake other duties of a similar nature as reasonably required by your line manager. You are required to always follow all Knowles Logistics policies and procedures and take account of Knowles Logistics guidance.
The ideal candidate will:
* Be qualified to GCSE Level in English and Maths (or equivalent)
* Have excellent written and verbal communication skills
* Have the ability to prioritise and complete all work to agreed time-scales
Skills and Aptitudes:
* Be proficient in the use of MS Excel, Word, Outlook, and PowerPoint
* Have the ability to learn and become proficient with in-house systems
* Have a high level of honesty and integrity
* Be flexible with the ability to adapt to changing circumstances
* Resilient with an ability to keep calm under pressure and continue to follow the correct processes when under difficult circumstances
* Have a willingness to build strong working relationships with other departments and external customers
When applying please quote ref: NB/MSR/02/25
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