We have an exciting opportunity for an experienced TeamLeader to join our Conference and Events team at Celtic Manor Resort.
WHAT ARE WE LOOKING FOR …
The role requires a good eye for detail to ensure that thehighest standards of service are delivered as part of the guests seamlessjourney through the Resort. You will need to be an excellent team player, amotivator, have good communication skills, a passion for delivering high levelsof customer service, possess a professional attitude and have high standards ofpresentation.
Having a background in leading a team in a hospitalityenvironment you will have a passion for the industry and want to deliver ourcustomers a memorable experience. Ideally you will have experience in a4* or 5* hotel or will have worked in an environment that has catered forvolume banqueting.
WHAT YOU’LL DO …
You will be one of a number of Team Leaders reporting to theOperations Manager and will be given responsibility for small teams to assistin the delivery of daily events. This may be the responsibility for a smallevent or a selection of small meetings or to supervise an element of a busylunch service. During dinner service your role is to lead a team of up to 12staff to deliver plated meals to a section of tables and to ensure that everyguests received the required meal including managing the delivery of specialdietary options. Prior to service you will brief your team to ensure everyoneis clear in their duties and check your area. You will need to be wellorganised, be able to prioritise your work and be able to think on your feet aschanges often happen with short notice. Depending on your capability and levelof progression we will involve you in meeting and greeting clients and aim toprovide you with skills and experience to enable you to be confidentlyresponsible for the delivery of events for up to 150 people and will besupported if your ambition is to progress to Supervisor, Floor Manager andbeyond.
WHATS IN IT FOR YOU…
As an employee of The Celtic Collection, you can enjoy arange of incredible perks, from free parking whilst on duty, lifestyle andretail discounts, health and wellbeing support and career developmentopportunities just to name a few we are sure you won’t be disappointed! Also, as part of your Learning Journey, you will have the opportunity toenroll onto a Celtic Pathways qualification!
WHO ARE WE …
The Celtic Collection is a prestigious family ofexperience-focused UK business and leisure hotels and venues, developed fromthe success of the Celtic Manor Resort, a flagship destination in South Wales.
Host venue of the 2014 NATO Summit and 2010 Ryder Cup, theCeltic Manor Resort houses three championship golf courses, luxury spas, arange of restaurants, exceptional conference facilities and family adventureactivities. It has been voted the UK’s Best Hotel at the Meetings &Incentive Travel Awards for nine of the last 10 years.
The Celtic Collection includes the 330-room, five-star ResortHotel, the historic 19th century Manor House with 70 rooms, the 148-room ColdraCourt, the Newbridge on Usk country inn with six rooms, Tŷ Hotel Magor with 129bedrooms, and 10 luxurious Hunter Lodges.
The Celtic Collection formed a joint venture partnership withWelsh Government to open International Convention Centre Wales at Celtic Manorin 2019, with a 4,000 sq m pillar-free main hall, 1,500-seat auditorium,versatile meeting rooms, and an abundance of breakout and networking spaces.
Further expansion plans include opening Cardiff’s mostluxurious hotel this autumn in partnership with the Welsh Rugby Union at TheParkgate Hotel, and a new Tŷ Hotel Milford Waterfront in Spring 2022 inpartnership with the Port of Milford Haven.
RECRUITMENT INFO
In the event we receive a high number of applications, wereserve the right to close this campaign early
In line with the requirements of the Asylum and ImmigrationAct of 1996, all applicants must be eligible to live and work in the UK.Documented evidence of eligibility will be required from candidates as part ofthe recruitment process. The Celtic Manor Resort is an equal opportunityemployer and would welcome interest from applicants of all ages.