Registered Care Manager - Domiciliary Care Norwich, Norfolk. £40,000 – £45,000pa Benefits/Bonus Structure (Previous Branch Manager experience ESSENTIAL for this role) Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high quality recruitment solutions for all permanent assignments. We are recruiting on behalf of a leading nursing and home care organisation based in Norwich, who are looking to recruit a Registered Care Manager to support in the management, development and growth of the business. Responsibilities: Be CQC registered for the branch Manage the daily operation within the branch to ensure a cost effective and efficient service delivery To assess branch performance against weekly and monthly targets Achieve and maintain Registered Manager status Ensure compliance with ISO and all legislative requirements Maintain accurate records Manage all branch level complaints Manage a team of Field Care Supervisors Provide reports to Regional Managers/Head Office as and when required Identify training and development needs for all branch staff Presenting to prospective new clients Maintaining great relationships with existing clients Key account management Advising on pay rate changes Ensure the effective placement of staff to meet client needs Manage the accurate processing of weekly timesheets via Webroster On call duties as arranged locally Occasionally support with the day-to-day responsibilities of the team when required Be a champion for internal customer service Do any other reasonable things your manager needs you to do Requirements Ideally franchise experience but not essential, previous Branch Manager experience essential for this role. Confident in promoting the branch Self-motivated Computer literate A passion for managing and driving excellence Excellent organisational skills Excellent leadership qualities A commitment to equal opportunities and diversity Symmetry between personal and organisational values Demonstrates the behaviours associated with Prestige Nursing & Care values Contact If you would like to be considered for this exciting Registered Care Manager opportunity or would like to request a full job description, please contact Amie Lovelock direct. Recommendations Know someone who might be interested? Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations – we offer £200 of John Lewis Vouchers for each successful candidate recommended by you