Are you looking for a development opportunity in a 6 month fixed term senior support worker role ending end of August 2025, and are passionate about making a real difference through supporting vulnerable people As well as having experience of supporting vulnerable people to achieve independent living, you must have a clear understanding of why people become homeless, and the needs and challenges they face. You will be required to take on a caseload of complex needs customers, with responsibility for key working, coordinating support packages and proactively ensuring all required tasks and activities are completed. You will be part of a dedicated and supportive team and will need to demonstrate a positive and inclusive approach and be nonjudgmental. Based in West Croydon, this service supports 44-year-old young people from 16-22 years of age, to gain life skills and be able to live independently. The aim of the role is to support and empower our customers to increase their life skills, self-management and confidence to successfully sustain independent living. This is achieved through the provision of individualized support, tailored to the specific needs of the homeless adults and young people who use our services. Parking is available on site for colleagues on a come first basis. Our customers come with a range of support needs, such as those associated with mental health, care leaver status, probation, ex-offending, domestic violence, learning disabilities and asylum seeking You will join a lively, supportive, and friendly team to work together to provide an excellent service for our young people. You will be required to support a caseload of at least 8-10 customers to: Identify their strengths as part of our asset-based approach and identify their needs, opportunities, rights, and responsibilities to enable them to move onto to independent living Plan and set targets to achieve and take appropriate action to meet their goals and aspirations Take part in activities and provide them with opportunities that generate aspiration and confidence Conduct weekly health and safety checks Participate in reflective practice Take minutes and chair team meeting’s Mentor and support new staff Take lead on shift in the absence of management A key part of the role is enabling customers to gain necessary support from other agencies so you will need to be able to network/build relationships with those in other organisations. You need knowledge of safeguarding and how this may apply in a busy day-to-day work force with a good understanding and approach to dealing with challenging behaviour Evolve Housing Support is an equal opportunities employer and encourages applications from all sections of the community, including people who have experienced homelessness themselves. Equality, diversity and inclusion are key objectives for us, and we reflect this in our recruitment practices, actively seeking applications from all parts of the community regardless of race, religion or belief, sex, sexual orientation, gender identity, age, or disability. You will need to have the correct right to work in the UK in place, as Evolve does not have a sponsorship license. Please ensure that your answers give a clear outline of how your application meets the criteria for this role using the included job description and person specification. You will need to be able to work shifts on a pre-planned rolling rota - 5 /7 days a week including mornings (from 7am), evenings (to 10pm) - these also include mid shifts and weekends. In return, we can offer you: Over 6 weeks holiday per annum (rising with service) Ability to buy or sell additional one week holiday per annum Employer paid DBS checks Occupational sick pay Employer contributory pension scheme 4 x Life Assurance Medical Cash Back Plan Yulife Employee Assistance & Rewards Programme Cycle to work scheme Full training and induction programme Blue Light Card About us Evolve is a leading homelessness charity in London, providing housing and support to over 1,300 people each year. Our aim is to help children, young people and adults who are homeless or at risk of homelessness to become independent and resilient. We believe in building on people’s strengths, aspirations and goals to help them break the cycle of homelessness. We offer a programme of support tailored to meet people’s individual needs, including housing, employment and skills training, mentoring and counselling. We work with young parents and children at risk of exclusion to build the skills and resilience that can help prevent homelessness. We campaign to end street homelessness. We build affordable homes to help people move on to an independent life. Please click here for more information about us. Our values Determined We ensure that customers and staff have a solid skills foundation to build their future development on. Passionate We believe that every customer and staff member has the potential to make significant contributions to the organisation, sector, and community; be that through paid employment or volunteering their time. We believe that every customer and staff member has the potential to make significant contributions to the organisation, sector, and community; be that through paid employment or volunteering their time. "> Creative We provide a pathway of opportunity to support customers and staff to achieve their full potential, whatever that may be. What's it like People are at the heart of what we do. We believe our diverse and inclusive organisation empowers and values our people. Documents