As Fleet Manager in your market, you will run point as the leader of all fleet operations supporting the vehicle lifecycle. This includes leading the Fleet Operations team, managing relationships with vendors and the supply chain team, and ensuring our vehicles are safe, clean, and able to deliver an exceptional experience for our members. This will include increasing and decreasing fleet to meet demand, managing upkeep, repair, and maintenance of vehicles.
What you’ll do:
* Partner with Operations leadership to align on strategic goals and initiatives in order to lead the local team to achieve business goals and improve overall member satisfaction (NPS).
* Manage the process of in-fleeting and de-fleeting vehicles.
* Responsible for maintaining fleet costs in accordance with the market budget.
* Negotiate and manage vendor service contracts and relationships to ensure vehicles are properly maintained, repaired, and cleaned to Zipcar's high standard.
* Work across Zipcar functional teams to support performance and process improvement.
* Responsible for the hiring, training, and development of fleet management staff, including but not limited to performance management, succession planning, goal setting, development, and input on performance reviews.
What You’ll love about being a Zipster in Operations:
* Collaborating with talented, passionate colleagues representing a large cross-section of our functional teams that bring their authentic and whole selves to work.
* Being part of a company that is big enough that we can achieve big things together, but small enough that you can make your mark.
* Having immediate and direct impact on the growth and profitability of the business.
What drives success for this role:
* Bachelor’s degree or equivalent experience in a related field required.
* 4-5 years of operations management experience (preferably in rental car/car share).
* Prior experience working in operations for a complex organization providing a 365/24/7 service.
* Can identify and resolve problems in a timely manner, gathering and analyzing information skillfully while maintaining confidentiality.
* Demonstrated ability to identify staffing needs and to hire key employees.
* Experience tracking the success of operational improvement programs with an acute eye for sustainable, organization-wide improvements.
* Valid Driver’s License and an acceptable driving record (per company standards).
What tops off the tank:
* Competitive Medical, Dental, Vision, Life, and Disability Insurance, and other voluntary benefits through our parent company, Avis Budget Group.
* Generous paid time off, including holidays, vacation, personal, sick, volunteer, and parental leave.
* Tax-free benefit for public transportation or parking expenses.
* Bicycle Reimbursement program.
* 401(k) Retirement Plan with company-matched contributions.
* Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars.
* Community involvement opportunities.
The annual starting salary for this position is between $75,000 - $80,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Who are we?
Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative, and fun, and we’re driven by a mission – to enable simple and responsible urban living.
The extra mile:
We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.
Boston
Massachusetts
United States of America
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