Oracle Functional Consultant required by our market leading, award winning client based in Central Bristol. This will be a hybrid role with 2-3 days a week onsite per week with flexibility.
This is a 12 month fixed term contract which is likely to go permanent or extend after the initial period.
The Oracle Functional Consultant will provide technical guidance, and expertise in the support, development, implementation, and optimisation of the Oracle platform. This role ensures that the platform is efficient and is equipped with the latest features and functionalities to support the finance-related operations within the organisation.
Main Responsibilities:
1. Provide 2nd and 3rd level support for our client enterprise systems and the business processes they support, working to resolve the issues alongside users and 3rd party support partners.
2. Deliver system changes and enhancements to improve business processes and provide the right tools for key users.
3. Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload.
4. Ensure all support calls and communication are logged within the ITSM tool, respond to support calls within agreed SLA targets in a professional and courteous manner, and escalate calls internally or externally.
5. Ownership, creation, and maintenance of system documentation which supports IT and ...